Unislots Casino Review

An Austrian player had submitted a withdrawal request to Unislots that went unanswered despite complete verification. The player confirmed that their account had been fully verified prior to the payout and no bonus was used to accumulate the winnings. The player expressed frustration with the lack of support from the casino and mentioned that Unislots had been blacklisted on other casino test sites due to increasingly occurring payment issues. However, the issue was eventually resolved and the player confirmed receipt of the payout. Consequently, we had marked the complaint as 'resolved'.

The player from Switzerland has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from the Netherlands had won 3,500€ and had initiated withdrawals for 1,500€ and 2,000€. However, the casino had unexpectedly zeroed the player's account, citing a technical error, and allegedly further violations of terms. The player had denied violations and believed the explanations provided were false claims. The complaint had been escalated to the Complaints Team, who had contacted the casino for further clarification. The casino had acknowledged a system error that had affected the player's account and other accounts. The casino had committed to rectify the error by returning the funds to the player's balance and assigning a new VIP manager to the player. The player had confirmed receipt of the funds, resolving the complaint.

The player from Austria had experienced problems with the verification process in Betsomnia casino despite having submitted all the required documents repeatedly, which had prevented him from withdrawing his $5000 winnings. The issue had started on February 10, 2024, and the casino had insisted on him providing a bank statement for the final verification step. After a month, the player had managed to verify his account and received his payout. However, due to the complex verification process, the player had decided not to play at this casino anymore. The complaint had been resolved successfully.

The player from Germany had requested self-exclusion due to gambling addiction but continued to lose money as his account was not blocked and no reply had come to his email. He demanded a refund of his deposits. He had provided evidence of his self-exclusion request and insisted that the casino had overlooked his request. Later, the player confirmed that he had received the refund, and we marked the complaint as resolved.