HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,238Opened1,022Unresolved4,893Resolved11,984Rejected20,339
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

MyStake Casino - Player created multiple accounts.

Closed Submitted: 01 Feb 2022
Disputed amount: €600
Safety Index:Very high
Our verdict No reaction policy

Lucky Wins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Feb 2022
Black points: 111
Disputed amount: €800
Safety Index:Very low
Our verdict Regulator: Casino was right

Parimatch Casino BR - Player's winnings have been confiscated.

Closed Submitted: 01 Feb 2022
Disputed amount: $1,187.5
Safety Index:Below average
Our verdict No reaction policy

Jupi Casino - Player is struggling to verify his account.

Unresolved Submitted: 01 Feb 2022
Black points: 80
Disputed amount: €500
Safety Index:Very low
Our verdict Insufficient evidence from casino

SUPREMO Casino - Player's winnings have been confiscated.

Unresolved Submitted: 01 Feb 2022
Black points: 15,834
Disputed amount: €14,000
Safety Index:Very low
Our verdict No reaction policy

24CasinoBet - Player’s withdrawal has been delayed.

Unresolved Submitted: 01 Feb 2022
Black points: 211
Disputed amount: £1,100
Safety Index:Very low
Our verdict Unjustified complaint

Vulkan Vegas Casino - Player’s account has been closed probably due to deposit sent from 3rd party credit card.

Closed Submitted: 01 Feb 2022
Disputed amount: €400
Safety Index:Very high
Our verdict No reaction policy

Lucky Wins Casino - The player's withdrawal is delayed.

Unresolved Submitted: 01 Feb 2022
Black points: 109
Disputed amount: €2,120
Safety Index:Very low
Our verdict No reaction policy

Casino MGA - The player's withdrawal is delayed.

Unresolved Submitted: 01 Feb 2022
Black points: 457
Disputed amount: €4,000
Safety Index:Very low
Our verdict No reaction

Sesame Casino - The player's balance was voided.

Unresolved Submitted: 01 Feb 2022
Black points: 127
Disputed amount: 1,389.5 лв
Safety Index:Above average
Show more complaints (+10)
Showing 33,261 - 33,270 of 38,238 complaints
1...3,326 3,327 3,328...3,824
Go to pageof 3,824 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.