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All42,073Opened754Unresolved5,596Resolved13,321Rejected22,402
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Our verdict Player stopped responding

SpinGenie Casino Ontario - Player has cancelled her bonus accidentally.

Closed Submitted: 11 Mar 2023
Disputed amount: C$400
Safety Index 9.0 Very high
Our verdict Case closed

Slotimo Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 11 Mar 2023
Disputed amount: €500
Safety Index 0.0 Very low
Our verdict Case closed

Woopwin Casino - Player claims that payment has been delayed.

Resolved Submitted: 11 Mar 2023
Disputed amount: €400
Safety Index 6.0 Below average
Our verdict Unjustified complaint

iWild Casino - Player’s winnings have been reduced.

Closed Submitted: 11 Mar 2023
Disputed amount: €496
Safety Index 9.8 Very high
Our verdict Player stopped responding

Nine Casino - Player is struggling to complete account verification.

Closed Submitted: 11 Mar 2023
Disputed amount: €10,000
Safety Index 8.8 High
Our verdict Player stopped responding

Galactic Wins Casino - Player’s bonus winnings have been voided.

Closed Submitted: 10 Mar 2023
Disputed amount: 3,887 INR
Safety Index 6.4 Below average
Our verdict No reaction policy

Wunderwins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 10 Mar 2023
Black points: 24
Disputed amount: €190
Safety Index 5.7 Below average
Our verdict Case closed

Lemon Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 10 Mar 2023
Disputed amount: €4,000
Safety Index 9.8 Very high
Our verdict Unjustified complaint

PalmSlots Online Casino - Player is dissatisfied with Blackjack rules.

Closed Submitted: 10 Mar 2023
Disputed amount: €100
Safety Index 1.7 Very low
Our verdict Unjustified complaint

CryptoLeo Casino - Player is requesting a deposit refund.

Closed Submitted: 10 Mar 2023
Disputed amount: £900
Safety Index 8.7 High
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