OverviewBonusesUser reviews2Safety Index explainedDiscussion1Payment methods22
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Our expert casino review team has carefully analysed FreshSpins Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Although FreshSpins Casino scored an Above average Safety Index of 7.5, meaning it is a suitable option for some, keep in mind that there are casinos with better rankings in terms of fairness and safety. Carry on reading our FreshSpins Casino review to make an informed decision whether or not this casino is the right fit for you.
Safety Index of FreshSpins Casino – Is it fair and safe?
In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.
We have carefully examined and analyzed the FreshSpins Casino Terms and Conditions as part of our review of FreshSpins Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be somewhat unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, we suggest proceeding with caution if you settle on playing at this casino.
According to our approximate calculation or collected information, FreshSpins Casino is an average-sized online casino. It has a low amount of restrained payouts in complaints from players, when we take its size into account. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.
As far as we know, no relevant casino blacklists include FreshSpins Casino. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.
In our comprehensive review of all relevant aspects, FreshSpins Casino has attained an Above average Safety Index of 7.5. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree.
Note: As far as we are concerned, FreshSpins Casino is related to 7 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of FreshSpins Casino. The relationship between these casinos has led to a lower Safety Index than it would have been otherwise for this casino.
FreshSpins Casino Terms and Conditions
We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of FreshSpins Casino to be somewhat unfair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about FreshSpins Casino
In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.
We currently have 0 complaints directly about this casino in our database, as well as 7 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,173 black points in total, out of which 1,173 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
FreshSpins Casino user feedback and reviews
Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.
So far, we have received only 2 player reviews of FreshSpins Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 15 or more reviews. The reviews have been made available in the User reviews section of this page.
Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.
FreshSpins Casino company data and licenses
FreshSpins Casino is owned by Esports Entertainment (Malta) Limited and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
FreshSpins Casino has a gambling license issued by Malta Gaming Authority in Malta.
Win and withdrawal limits, payment options
FreshSpins Casino accepts deposits via 22 payment methods. This includes: Skrill, Neteller, VISA, Mastercard, Nordea, AstroPay, Bank transfer, Aktia, Alandsbanken, Handelsbanken, Revolut, S-Pankki, Säästöpankki, POP Pankki, Oma Säästöpankki, Voucher, PIX, Pay4Fun, flykk®, MuchBetter, OP Bank, Danske Bank.
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 20,000 per day
No win limit
EUR 600,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. In the table below, you can see an overview of language options at FreshSpins Casino.
Language
Website
Customer support
Live chat
English
Spanish
Finnish
Norwegian
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at FreshSpins Casino, account management, withdrawal process, etc. We would say FreshSpins Casino has an average customer support based on the responses we have received during our testing.
Slots and casino games at FreshSpins Casino
FreshSpins Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Other card games, Other games, Crash games, Live shows.
Games from 15 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Big Time Gaming, Eyecon, Booming Games, Synot Games, BF Games, Gamomat.
FreshSpins Casino bonuses and promo codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from FreshSpins Casino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our FreshSpins Casino bonuses page.
Browse all bonuses offered by FreshSpins Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of FreshSpins Casino
This is a place to share experience with FreshSpins Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
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Rated by 2 users
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Safety Index explained
Safety Index of FreshSpins Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of FreshSpins Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Above average7.5/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
Unfair terms and conditions
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (24 to 36 months).
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Submitted:
19 Feb 2021
Discussion
FreshSpins Casino Discussion
Discuss anything related to FreshSpins Casino with other players, share your opinion, or get answers to your questions.
