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All42,187Opened802Unresolved5,609Resolved13,337Rejected22,439
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Our verdict Player stopped responding

The Pokies Casino - The player's deposit did not arrive.

Closed Submitted: 24 Apr 2023
Disputed amount: A$370
Safety Index 2.8 Very low
Our verdict Unjustified complaint

MyStake Casino - Player's account was blocked.

Closed Submitted: 24 Apr 2023
Disputed amount: €4,906
Safety Index 9.7 Very high
Our verdict Player stopped responding

Crystal Spin Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 24 Apr 2023
Disputed amount: €1,500
Safety Index 6.8 Fresh casino
Our verdict Unreasonable excuse

Play Meta Casino - Player's withdrawal has not been processed.

Unresolved Submitted: 24 Apr 2023
Black points: 800
Disputed amount: $400
Safety Index 4.8 Low
Our verdict No reaction policy

Scatterhall Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 24 Apr 2023
Black points: 66
Disputed amount: €500
Safety Index 2.1 Very low
Our verdict Case closed

Mr Fortune Casino - Player's withdrawal has been delayed.

Resolved Submitted: 24 Apr 2023
Disputed amount: 545 R$
Safety Index 6.3 Below average
Our verdict Unjustified complaint

1win Casino - Player’s withdrawal has been delayed.

Closed Submitted: 24 Apr 2023
Disputed amount: $200,000 COP
Safety Index 8.7 High
Our verdict Case closed

PowerUp Casino - Player is struggling with KYC verification.

Resolved Submitted: 24 Apr 2023
Disputed amount: €250
Safety Index 8.5 High
Our verdict Case closed

WestCasino - Player's cashout seems delayed.

Resolved Submitted: 24 Apr 2023
Disputed amount: €1,507
Safety Index 8.0 High
Our verdict Case closed

Hold'N'Spin Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 24 Apr 2023
Disputed amount: 250 R$
Safety Index 5.7 Below average
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