HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,046Opened897Unresolved5,760Resolved13,659Rejected22,730
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Monro Casino - Player's account is closed with funds trapped.

Resolved Submitted: 17 Jun 2026
Disputed amount: €230
Safety Index 7.1 Above average
Our verdict Player stopped responding

Spininio Casino - Player's winnings have been confiscated.

Closed Submitted: 17 Jun 2026
Disputed amount: €3,000
Safety Index 6.2 Below average
Our verdict Player stopped responding

Smash Casino - Player claims that payment has been delayed.

Closed Submitted: 17 Jun 2026
Disputed amount: €240
Safety Index 3.9 Low
Our verdict Player stopped responding

Betmaster Casino MX - Player believes that their withdrawal has been delayed.

Closed Submitted: 17 Jun 2026
Disputed amount: Mex$19,685
Safety Index 8.4 High
Our verdict Partially resolved

Kingmaker Casino - Player's winnings have been delayed for months.

Resolved Submitted: 17 Jun 2026
Black points: 73,273
Disputed amount: €126,090
Safety Index 1.8 Very low
Our verdict Case closed

Green Luck Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 17 Jun 2026
Disputed amount: A$100
Safety Index 6.2 Below average
Our verdict Player stopped responding

Spinpolo Casino - Player struggles with account verification issues.

Closed Submitted: 17 Jun 2026
Disputed amount: €400
Safety Index 5.0 Below average
Our verdict Player stopped responding

Lucky Meister Casino - Player seeks help to close her account.

Closed Submitted: 17 Jun 2026
Disputed amount: €500
Safety Index 2.1 Very low
Our verdict Player stopped responding

Mafia Casino - Player claims account was improperly allowed despite self-exclusion.

Closed Submitted: 17 Jun 2026
Disputed amount: 4,000 zł
Safety Index 8.0 High
Our verdict Unjustified complaint

Shuffle Casino - Player seeks reimbursement after self-exclusion ignored.

Closed Submitted: 17 Jun 2026
Disputed amount: C$1,000
Safety Index 4.8 Low
Show more complaints (+10)
Showing 3,131 - 3,140 of 43,046 complaints
1...313 314 315...4,305
Go to pageof 4,305 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.