Lucky Meister Casino - Player seeks help to close her account.

Nach mehreren anfragen das Spielkonto zu schließen und spielsucht werde ich ignoriert ich bitte drum das sie mir dabei helfen

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Lucky Meister Casino.

Please allow me to ask you a few questions so we can better determine how to assist you.

• Is your account currently accessible to you?
• After you noticed your self-exclusion requests weren't processed, have you reached out to live chat for assistance? Have you received any response?
• When was the last time the casino allowed you to deposit?
• Has the casino responded to your refund request already? What did the casino reply?

In the meantime, check other resources and information in our responsible gambling guide found here: https://casino.guru/responsible-gambling-guide

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas