HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All36,628Opened908Unresolved4,668Resolved11,482Rejected19,570
Active filters: Casino:
Clear all filters
Sort
Our verdict Uncertain case

Beem Casino - The player's bonus got canceled.

Unresolved Submitted: 27 Jun 2022
Black points: 35
Disputed amount: €330
Safety Index:Very low
Our verdict Player stopped responding

WestCasino - The player couldn't close his account.

Closed Submitted: 27 Jun 2022
Disputed amount: ??
Safety Index:High
Our verdict Player stopped responding

OhMySpins Casino - Player’s withdrawal has been delayed.

Closed Submitted: 27 Jun 2022
Disputed amount: €350
Safety Index:Very high
Our verdict Other

Pokiez Casino - Player's dissatisfied with the customer service.

Closed Submitted: 27 Jun 2022
Disputed amount: A$3,000
Safety Index:Low
Our verdict Case closed

IceBet Casino - Player’s struggling to complete account verification.

Resolved Submitted: 27 Jun 2022
Disputed amount: €275
Safety Index:Very high
Our verdict Player stopped responding

Slotvibe Casino - Player’s deposit has never been credited to his casino account.

Closed Submitted: 27 Jun 2022
Disputed amount: A$3,360
Safety Index:High
Our verdict Case closed

MyStake Casino - The player struggles to verify his account.

Resolved Submitted: 26 Jun 2022
Disputed amount: $100
Safety Index:Very high
Our verdict Insufficient evidence from player

Lucky Wilds Casino - Player’s deposit has never been credited to his casino account.

Closed Submitted: 26 Jun 2022
Disputed amount: €1,500
Safety Index:Low
Our verdict Player stopped responding

Bambet Casino - Player's criticizing responsible gambling practices.

Closed Submitted: 26 Jun 2022
Disputed amount: 19,000 kr
Safety Index:Above average
Our verdict Case closed

Mondcasino - Player's winnings were confiscated.

Resolved Submitted: 26 Jun 2022
Disputed amount: €1,750
Safety Index:High
Show more complaints (+10)
Showing 29,971 - 29,980 of 36,628 complaints
1...2,997 2,998 2,999...3,663
Go to pageof 3,663 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
2000eur push_alt
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.