HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,833Opened911Unresolved5,308Resolved12,822Rejected21,792
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Snatch Casino - Player lost winnings due to bonus cancellation.

Closed Submitted: 05 Aug 2023
Disputed amount: €1,860
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Qbet Casino - Player requests refund due to Casino lacking German License.

Closed Submitted: 05 Aug 2023
Disputed amount: €1,000
Safety Index 6.6 Above average
Our verdict No reaction policy

Treasure Spins Casino - Player's account verification has been delayed.

Unresolved Submitted: 05 Aug 2023
Black points: 310
Disputed amount: €1,700
Safety Index 1.6 Very low
Our verdict No reaction policy

OB9 Casino MY - Player's winnings are confiscated due to abnormal betting claim.

Unresolved Submitted: 05 Aug 2023
Black points: 141
Disputed amount: 2,205 $
Safety Index 0.0 Very low
Our verdict Case closed

Dachbet Casino - Player faces withdrawal delays despite KYC completion.

Resolved Submitted: 05 Aug 2023
Disputed amount: €749
Safety Index 2.0 Very low
Our verdict Case closed

Bizzo Casino - Player’s deposit has never been credited to his casino account.

Resolved Submitted: 05 Aug 2023
Disputed amount: NZ$150
Safety Index 7.5 Above average
Our verdict Case closed

Afun Casino - Player claims that payment has been delayed.

Resolved Submitted: 05 Aug 2023
Disputed amount: 900 R$
Safety Index 3.0 Very low
Our verdict No reaction

GemoBet Casino - Player's deposit issue and account closure at VasyCasino.

Unresolved Submitted: 05 Aug 2023
Black points: 80
Disputed amount: €34
Safety Index 6.7 Above average
Our verdict Insufficient evidence from casino

PlaySQR Casino - Player's account was locked after requesting withdrawal.

Unresolved Submitted: 05 Aug 2023
Black points: 250
Disputed amount: 4,500 INR
Safety Index 4.6 Low
Our verdict No reaction policy

Prosper Ultimate Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 05 Aug 2023
Black points: 64
Disputed amount: 200 USD₮
Safety Index 6.4 Below average
Show more complaints (+10)
Showing 28,241 - 28,250 of 40,833 complaints
1...2,824 2,825 2,826...4,084
Go to pageof 4,084 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.