HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,973Opened1,010Unresolved4,840Resolved11,919Rejected20,204
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

1win Casino - Player would like to change his registered data.

Closed Submitted: 11 Mar 2023
Disputed amount: 18,000 CFA
Safety Index:High
Our verdict No reaction policy

Mad Money Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 11 Mar 2023
Black points: 101
Disputed amount: €355
Safety Index:Below average
Our verdict Case closed

ExciteWin Casino - Player is struggling to complete account verification.

Resolved Submitted: 11 Mar 2023
Disputed amount: €1,100
Safety Index:Very high
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 11 Mar 2023
Black points: 321
Disputed amount: £2,260
Safety Index:Very low
Our verdict Player stopped responding

Galactic Wins Casino - Player claims that payment has been delayed.

Closed Submitted: 11 Mar 2023
Disputed amount: Mex$2,500
Safety Index:Below average
Our verdict Case closed

Slot Wolf Casino - Player’s struggling to complete the account verification.

Resolved Submitted: 11 Mar 2023
Disputed amount: €1,400
Safety Index:Above average
Our verdict Against fair gambling

Bitdreams Casino - Player's account has been blocked.

Unresolved Submitted: 11 Mar 2023
Black points: 2,131
Disputed amount: €5,000
Safety Index:Low
Our verdict Player stopped responding

Slotimo Casino - Player’s deposit has never been credited to his casino account.

Closed Submitted: 11 Mar 2023
Disputed amount: €20
Safety Index:Above average
Our verdict Unjustified complaint

Need For Spin Casino - Player’s bonus winnings have been confiscated.

Closed Submitted: 11 Mar 2023
Disputed amount: €662.25
Safety Index:Very high
Our verdict Case closed

LuckyDreams Casino - Player’s struggling to complete the account verification.

Resolved Submitted: 11 Mar 2023
Disputed amount: ??
Safety Index:Above average
Show more complaints (+10)
Showing 27,971 - 27,980 of 37,973 complaints
1...2,797 2,798 2,799...3,798
Go to pageof 3,798 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.