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All41,066Opened915Unresolved5,350Resolved12,913Rejected21,888
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Our verdict Unjustified complaint

FoxyPlay Casino - Player is struggling with an excessive wagering requirement.

Closed Submitted: 26 Oct 2023
Disputed amount: C$2,413.9
Safety Index 3.9 Low
Our verdict Case closed

Bankonbet Casino - Player's account is not closed despite request.

Resolved Submitted: 26 Oct 2023
Disputed amount: €150
Safety Index 8.3 High
Our verdict Player stopped responding

iWild Casino - Player's winnings have been deducted significantly due to a bonus.

Closed Submitted: 25 Oct 2023
Disputed amount: C$1,500
Safety Index 9.8 Very high
Our verdict Player stopped responding

1win Casino - Player's withdrawal is delayed.

Closed Submitted: 25 Oct 2023
Disputed amount: $8,000 ARS
Safety Index 8.3 High
Our verdict Case closed

Slots777 Casino - Self-exclusion request was not respected.

Resolved Submitted: 25 Oct 2023
Disputed amount: €34
Safety Index 4.7 Low
Our verdict No reaction

bwin Casino DE - Player encounters gaming software issue.

Unresolved Submitted: 25 Oct 2023
Black points: 144
Disputed amount: €1,234
Safety Index 8.1 High
Our verdict Case closed

MyStake Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 25 Oct 2023
Disputed amount: £604
Safety Index 9.7 Very high
Our verdict Player stopped responding

BetOnRed Casino - Player was denied promised cashbacks.

Closed Submitted: 25 Oct 2023
Disputed amount: €11
Safety Index 8.2 High
Our verdict Unjustified complaint

Alphabook Casino - Player's refund has been denied.

Closed Submitted: 25 Oct 2023
Disputed amount: €1,615
Safety Index 6.4 Below average
Our verdict Player stopped responding

LuckyNiki Casino DE - Player’s winnings haven’t been received yet.

Closed Submitted: 25 Oct 2023
Disputed amount: €430
Safety Index 8.6 High
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