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All42,383Opened787Unresolved5,647Resolved13,398Rejected22,551
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Our verdict Unjustified complaint

Party Poker Casino DE - Player is banned due to a refund request.

Closed Submitted: 22 Mar 2024
Disputed amount: ??
Safety Index 7.2 Above average
Our verdict Unreasonable excuse

GeniusWin Casino - Player cannot access funds as casino site is down.

Unresolved Submitted: 22 Mar 2024
Black points: 500
Disputed amount: €75
Safety Index 3.5 Low
Our verdict Unjustified complaint

Slotimo Casino - Player's self-exclusion request is not honored by all casinos.

Closed Submitted: 22 Mar 2024
Disputed amount: €1,000
Safety Index 0.0 Very low
Our verdict Case closed

Kingmaker Casino - Player’s withdrawal is delayed.

Resolved Submitted: 22 Mar 2024
Disputed amount: €195
Safety Index 3.6 Low
Our verdict Player stopped responding

BetPlay Casino - Player’s account is locked.

Closed Submitted: 22 Mar 2024
Disputed amount: $65,000,000 COP
Safety Index 9.8 Very high
Our verdict Case closed

QuickWin Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 22 Mar 2024
Disputed amount: €500
Safety Index 8.6 High
Our verdict No reaction policy

Lucky Wilds Casino - Player faces withdrawal issues due to unresponsive customer service.

Unresolved Submitted: 22 Mar 2024
Black points: 153
Disputed amount: €630
Safety Index 3.9 Low
Our verdict Case closed

Spinanga Casino - Player experiences delayed withdrawal at Spinanga Casino.

Resolved Submitted: 22 Mar 2024
Disputed amount: €140
Safety Index 8.2 High
Our verdict Unjustified complaint

QuickWin Casino - Player's withdrawals have been delayed.

Closed Submitted: 22 Mar 2024
Disputed amount: €500
Safety Index 8.6 High
Our verdict Insufficient evidence from casino

Elon Casino - Player's withdrawal has been repeatedly cancelled.

Unresolved Submitted: 22 Mar 2024
Black points: 696
Disputed amount: $870
Safety Index 5.9 Below average
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