HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,017Opened940Unresolved5,051Resolved12,302Rejected20,724
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

MyStake Casino - Player's account is closed.

Closed Submitted: 03 Oct 2023
Disputed amount: C$1,000
Safety Index:Very high
Our verdict Player stopped responding

Arctic Casino - Player’s withdrawal has been delayed.

Closed Submitted: 03 Oct 2023
Disputed amount: €143
Safety Index:Below average
Our verdict Case closed

Lucky Spins Casino - Player's account was closed.

Resolved Submitted: 03 Oct 2023
Disputed amount: 21,332 kr
Safety Index:Below average
Our verdict Player stopped responding

Mega Dice Casino - Player’s account was blocked.

Closed Submitted: 03 Oct 2023
Disputed amount: 2,000 USD₮
Safety Index:Low
Our verdict Unjustified complaint

IZIBET Casino - Player's deposit confiscated over a verification issue.

Closed Submitted: 03 Oct 2023
Disputed amount: €100
Safety Index:Above average
Our verdict No reaction

Bet55 Casino - Player’s withdrawal request is being delayed due to account review.

Unresolved Submitted: 03 Oct 2023
Black points: 699
Disputed amount: 60,000 ฿
Safety Index:Low
Our verdict Player stopped responding

Betway Casino - Player’s funds have not been paid out.

Closed Submitted: 03 Oct 2023
Disputed amount: 93,153 INR
Safety Index:Very high
Our verdict No reaction policy

Spicy Jackpots Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 03 Oct 2023
Black points: 177
Disputed amount: £700
Safety Index:Very low
Our verdict Player stopped responding

SG Casino - Player is experiencing game errors.

Closed Submitted: 03 Oct 2023
Disputed amount: €100
Safety Index:High
Our verdict Player stopped responding

Bet24-7 Casino - Player claims that payment has been delayed.

Closed Submitted: 03 Oct 2023
Disputed amount: €470
Safety Index:Very low
Show more complaints (+10)
Showing 25,621 - 25,630 of 39,017 complaints
1...2,562 2,563 2,564...3,902
Go to pageof 3,902 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.