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All39,300Opened949Unresolved5,109Resolved12,366Rejected20,876
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Our verdict Player stopped responding

ShinQueen Casino - Refusal of Withdrawals due to Undisclosed Rule Violation.

Closed Submitted: 10 Jan 2024
Disputed amount: ¥15,400
Safety Index 5.9 Below average
Our verdict Other

Weltbet Casino - Player's account has been limited preventing withdrawal.

Closed Submitted: 10 Jan 2024
Disputed amount: €200
Safety Index 4.4 Low
Our verdict No reaction

FreeSpino Casino - Player's payout is delayed due to technical issues.

Unresolved Submitted: 10 Jan 2024
Black points: 743
Disputed amount: 1,500 CHF
Safety Index 5.4 Below average
Our verdict Other

Snatch Casino - Player's account closed after winning a substantial amount.

Closed Submitted: 10 Jan 2024
Disputed amount: C$9,000
Safety Index 9.8 Very high
Our verdict Unjustified complaint

888 Casino - Player's winnings were lost due to a delayed verification process.

Closed Submitted: 10 Jan 2024
Disputed amount: €1,000
Safety Index 7.3 Above average
Our verdict Unjustified complaint

Pame Stoixima Casino - Player's self-exclusion request not properly handled.

Closed Submitted: 10 Jan 2024
Disputed amount: €1,000
Safety Index 9.1 Very high
Our verdict Other

LuckyDreams Casino - Player was able to gamble despite self-exclusion.

Closed Submitted: 10 Jan 2024
Disputed amount: €50
Safety Index 6.7 Above average
Our verdict No reaction policy

Paradise Play Casino - Player's winnings were confiscated and the account was permanently closed.

Unresolved Submitted: 10 Jan 2024
Black points: 283
Disputed amount: €1,501
Safety Index 4.6 Low
Our verdict Case closed

MrPacho Casino - Player accused of having duplicate account.

Resolved Submitted: 10 Jan 2024
Disputed amount: €1,500
Safety Index 8.6 High
Our verdict Player stopped responding

Magic Win Casino - Player’s account closure requests are being ignored.

Closed Submitted: 10 Jan 2024
Disputed amount: ??
Safety Index 0.6 Very low
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