HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,384Opened795Unresolved5,647Resolved13,393Rejected22,549
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Playfina Casino - Player's payout was denied by the casino.

Closed Submitted: 29 May 2024
Disputed amount: €690
Safety Index 8.2 High
Our verdict Player stopped responding

7Slots Casino - Player's account locked after withdrawal attempt.

Closed Submitted: 29 May 2024
Disputed amount: $200,000 CLP
Safety Index 8.7 High
Our verdict Case closed

WestCasino - Player’s account has been restricted without notice.

Resolved Submitted: 29 May 2024
Disputed amount: €600
Safety Index 8.0 High
Our verdict Unjustified complaint

Bruce Bet Casino - Player's account has been blocked due to third-party deposit issue.

Closed Submitted: 29 May 2024
Disputed amount: €6,000
Safety Index 4.0 Low
Our verdict Unjustified complaint

LuckyBlock Casino - Player's self-exclusion request was ignored.

Closed Submitted: 29 May 2024
Disputed amount: 7,301 USD₮
Safety Index 2.1 Very low
Our verdict Unjustified complaint

Kingmaker Casino - Player's account has been blocked after win.

Closed Submitted: 29 May 2024
Disputed amount: €6,000
Safety Index 3.6 Low
Our verdict Case closed

Beep Beep Casino - Player’s winnings have been blocked.

Resolved Submitted: 29 May 2024
Disputed amount: $367
Safety Index 8.8 High
Our verdict No reaction policy

32Red Casino UK - Player's winnings are threatened by casino's claim of an overpayment.

Unresolved Submitted: 29 May 2024
Black points: 44
Disputed amount: £182
Safety Index 9.3 Very high
Our verdict Unjustified complaint

Lysti Casino - Player loses winnings due to an automatic stake increase.

Closed Submitted: 29 May 2024
Disputed amount: €15
Safety Index 7.7 Above average
Our verdict Player stopped responding

William Hill Casino IT - Player's account is blocked after a deposit.

Closed Submitted: 29 May 2024
Disputed amount: €3,000
Safety Index 8.6 High
Show more complaints (+10)
Showing 24,071 - 24,080 of 42,384 complaints
1...2,407 2,408 2,409...4,239
Go to pageof 4,239 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.