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All42,384Opened795Unresolved5,647Resolved13,393Rejected22,549
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Our verdict Case closed

Codere Casino MX - Player’s account is not updating and not receiving promotions.

Resolved Submitted: 30 May 2024
Disputed amount: Mex$400
Safety Index 8.4 High
Our verdict Unjustified complaint

NineWin Casino - Player’s account blocked after depositing.

Closed Submitted: 30 May 2024
Disputed amount: £50
Safety Index 8.4 High
Our verdict Other

Slotbox Casino - Player’s deposit has been delayed.

Closed Submitted: 30 May 2024
Disputed amount: R50
Safety Index 8.0 High
Our verdict Case closed

7Slots Casino - Player’s withdrawals have been delayed.

Resolved Submitted: 30 May 2024
Disputed amount: $250,000 CLP
Safety Index 8.7 High
Our verdict Case closed

GrandWin Casino - Player’s account remains open despite self-exclusion request.

Resolved Submitted: 30 May 2024
Disputed amount: ??
Safety Index 6.0 Below average
Our verdict No reaction policy

Snai Casino - Player’s account issue unresolved by casino.

Unresolved Submitted: 30 May 2024
Black points: 38
Disputed amount: €453
Safety Index 7.6 Above average
Our verdict Failed self-exclusion

Dachbet Casino - Player’s account closure request has been ignored.

Unresolved Submitted: 30 May 2024
Black points: 2,001
Disputed amount: €4,600
Safety Index 2.9 Very low
Our verdict Other

Chance Casino CZ - Player’s free spins were unexpectedly canceled.

Closed Submitted: 30 May 2024
Disputed amount: 1 Kč
Safety Index 9.1 Very high
Our verdict Case closed

WikiLuck Casino - Player’s request for account closure has been ignored.

Resolved Submitted: 30 May 2024
Disputed amount: €10
Safety Index 4.7 Low
Our verdict Player stopped responding

Instaspin Casino - Player’s money was unlawfully taken.

Closed Submitted: 30 May 2024
Disputed amount: €325
Safety Index 4.8 Low
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