The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,903Opened872Unresolved3,676Resolved7,745Rejected14,610
Active filters: Casino:
Clear all filters
Closed Our verdict

Player stopped responding

Disputed amount: $2,562

888 Casino - Player’s account has been blocked.

888 Casino
 Submitted: 07 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: €950

Hyperino Casino - Player’s struggling to withdraw his winnings.

Hyperino Casino
 Submitted: 07 Apr 2021
Closed Our verdict

Unjustified complaint

Disputed amount: €20

ZigZag777 Casino - Player’s winnings were capped.

ZigZag777 Casino
 Submitted: 07 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: €750

Ovitoons Casino - Player’s winnings have been voided.

Ovitoons Casino
 Submitted: 07 Apr 2021
Unresolved Our verdict

No reaction policy

Black points: 164
Disputed amount: £552

24M Casino - Player’s withdrawal has been delayed.

24M Casino
 Submitted: 07 Apr 2021
Closed Our verdict

Player stopped responding

Disputed amount: €218

1win Casino - Player has been waiting for her winnings for over a year.

1win Casino
 Submitted: 07 Apr 2021
Closed Our verdict

Player stopped responding

Disputed amount: €300

Ovitoons Casino - Player’s deposit has never been credited to his casino account.

Ovitoons Casino
 Submitted: 07 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: €100

Winward Casino - Player’s withdrawal has been delayed for a month.

Winward Casino
 Submitted: 07 Apr 2021
Resolved Our verdict

Case closed

Disputed amount: €90

TrueFlip.io Casino - Player’s struggling to withdraw his winnings.

TrueFlip.io Casino
 Submitted: 07 Apr 2021
Unresolved Our verdict

Against fair gambling

Black points: 11,903
Disputed amount: €10,000

Casino Fantastik - Player’s winnings have been confiscated due to 30% maximum bet rule.

Casino Fantastik
 Submitted: 06 Apr 2021
Show more complaints (+10)
Showing 23,871 - 23,880 of 26,903 complaints
1...2,387 2,388 2,389...2,691
Go to pageof 2,691 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news