HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,876Opened728Unresolved5,576Resolved13,252Rejected22,320
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Flappy Casino - Player’s withdrawal is delayed.

Resolved Submitted: 01 Jun 2026
Disputed amount: €1,500
Safety Index 8.2 High
Our verdict Case closed

QuickWin Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 01 Jun 2026
Disputed amount: €500
Safety Index 7.8 Above average
Our verdict Player stopped responding

Slotuna Casino - Player's account has been closed without reason.

Closed Submitted: 01 Jun 2026
Disputed amount: P7,000
Safety Index 8.0 High
Our verdict Case closed

1win Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 01 Jun 2026
Disputed amount: 31,845 INR
Safety Index 8.7 High
Our verdict Player stopped responding

Golisimo Casino - Player's withdrawal is delayed.

Closed Submitted: 01 Jun 2026
Disputed amount: €398
Safety Index 7.2 Above average
Our verdict No reaction

PokiesGod Casino - Player's withdrawal is delayed.

Unresolved Submitted: 01 Jun 2026
Black points: 892
Disputed amount: A$3,206
Safety Index 1.6 Very low
Our verdict Unjustified complaint

LuckyAnon Casino - Player's account has been closed following withdrawal attempt.

Closed Submitted: 01 Jun 2026
Disputed amount: Ł37
Safety Index 7.3 Fresh casino
Our verdict No reaction

DingoSpin Casino - Player's account has been closed and funds confiscated.

Unresolved Submitted: 01 Jun 2026
Black points: 1,463
Disputed amount: A$6,505
Safety Index 1.2 Very low
Our verdict Player stopped responding

Golisimo Casino - Player claims that payment has been delayed.

Closed Submitted: 01 Jun 2026
Disputed amount: C$875
Safety Index 7.2 Above average
Our verdict Failed self-exclusion

BetRepublic Casino - Player's account remains open despite self-exclusion request.

Unresolved Submitted: 01 Jun 2026
Black points: 871
Disputed amount: €1,500
Safety Index 4.6 Low
Show more complaints (+10)
Showing 2,361 - 2,370 of 41,876 complaints
1...236 237 238...4,188
Go to pageof 4,188 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!