The player from France reports that his account at Dingo Spin was closed without clear justification after two withdrawal requests totaling AUD 6,505.56 were rejected and marked as "FORFEITED." Despite being fully verified and adhering to all rules, he seeks the return of his funds and clarity on the alleged breach.
DingoSpin Casino - Player's account has been closed and funds confiscated.
Opened
Current status
Waiting for Casino Guru to reply
5d 19h 14m 37s
DingoSpin Casino
Safety Index 6.8 Fresh casinoCase summary
Discussion
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2 days ago
I am reporting Dingo Spin / Casino Dingo, operated by Topia Solutions N.V., partner Apex Partners / EdgeBet Partners, Curacao‑licensed.
On 3 April 2026, I had valid balance AUD 6,505.56. I requested withdrawal twice:
• ID #15742666073
• ID #15742462439
Both rejected. Immediately after, they manually marked transaction "FORFEITED" (Ref #15742674469) and removed all funds.
I asked repeatedly: "Which rule, law or term did I break?"
They only said: "You breached the laws" — never gave any specific clause, never showed proof, then blocked my account.
Account was fully verified, documents approved, played fairly, met all rules. Taking money without clear reason is unfair and against fair‑play standards.
Desired outcome: Full AUD 6,505.56 returned, paid to my registered PayID/bank.
Evidence attached: Screenshot showing balance, rejected withdrawals, "FORFEITED" status.
Public
Public
yesterday
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Public
Public
yesterday
Hello,
Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.
- Have you made any successful withdrawals from this casino before?
- Which games did you play to accumulate your winnings?
- Did you accumulate your winnings with or without a bonus?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
