HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,405Opened795Unresolved5,654Resolved13,397Rejected22,559
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

RoyalGame Casino - Player’s payment has been delayed

Closed Submitted: 24 Jun 2024
Disputed amount: 400 zł
Safety Index 6.8 Above average
Our verdict Player stopped responding

1win Casino - Player’s account has been blocked.

Closed Submitted: 24 Jun 2024
Disputed amount: 80,000 INR
Safety Index 8.7 High
Our verdict Player stopped responding

Verde Casino - Player’s account has been blocked after deposit.

Closed Submitted: 24 Jun 2024
Disputed amount: 1,740 zł
Safety Index 9.4 Very high
Our verdict Player stopped responding

MyStake Casino - Player faces verification issue with unused card.

Closed Submitted: 24 Jun 2024
Disputed amount: €300
Safety Index 9.7 Very high
Our verdict Case closed

Posido Casino - Player’s deposited funds have not been credited.

Resolved Submitted: 24 Jun 2024
Disputed amount: €400
Safety Index 8.1 High
Our verdict Case closed

Casinochan - Player cannot withdraw winnings due to method restrictions.

Resolved Submitted: 24 Jun 2024
Disputed amount: A$75
Safety Index 7.5 Above average
Our verdict Case closed

30 Bet Casino - Player’s bonus-related winnings are disputed.

Resolved Submitted: 24 Jun 2024
Disputed amount: 40,000 kr
Safety Index 5.9 Below average
Our verdict No reaction policy

Superb Casino - Player’s withdrawal is delayed.

Unresolved Submitted: 24 Jun 2024
Black points: 307
Disputed amount: £2,000
Safety Index 1.8 Very low
Our verdict Player stopped responding

RTbet Casino - Player’s tournament winnings have been delayed.

Closed Submitted: 24 Jun 2024
Disputed amount: €90
Safety Index 8.9 High
Our verdict Insufficient evidence from player

Hollywoodbets Casino ZA - Player’s winnings were reduced after game glitch.

Closed Submitted: 24 Jun 2024
Disputed amount: R500
Safety Index 6.5 Above average
Show more complaints (+10)
Showing 23,521 - 23,530 of 42,405 complaints
1...2,352 2,353 2,354...4,241
Go to pageof 4,241 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.