HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,573Opened917Unresolved5,269Resolved12,746Rejected21,641
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Vikingbet Casino - Player complains about overriding responsible gaming features.

Closed Submitted: 30 Apr 2024
Disputed amount: 30,000 kr
Safety Index 8.0 High
Our verdict Case closed

Playzilla Casino - Player experiences withdrawal issues.

Resolved Submitted: 30 Apr 2024
Disputed amount: 1,000 CHF
Safety Index 9.6 Very high
Our verdict Case closed

BetOnRed Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 30 Apr 2024
Disputed amount: €500
Safety Index 8.2 High
Our verdict Case closed

QuickWin Casino - Player's withdrawal is delayed.

Resolved Submitted: 30 Apr 2024
Disputed amount: €850
Safety Index 9.1 Very high
Our verdict Case closed

Sportaza Casino - Player is waiting for a withdrawal approval from Casino.

Resolved Submitted: 30 Apr 2024
Disputed amount: €80
Safety Index 7.2 Above average
Our verdict Case closed

NovaJackpot Casino - Player faces prolonged withdrawal delay.

Resolved Submitted: 30 Apr 2024
Disputed amount: €1,500
Safety Index 8.3 High
Our verdict Case closed

Spinanga Casino - Player experiences incorrect deposit and unresponsive customer service.

Resolved Submitted: 30 Apr 2024
Disputed amount: €43
Safety Index 8.3 High
Our verdict Player stopped responding

ZotaBet Casino - Player's withdrawal request is pending.

Closed Submitted: 30 Apr 2024
Disputed amount: €5,000
Safety Index 8.5 High
Our verdict Player stopped responding

Nine Casino - Player’s deposit is not reflected on the account.

Closed Submitted: 30 Apr 2024
Disputed amount: €50
Safety Index 8.8 High
Our verdict Case closed

MyStake Casino - Player's experiencing difficulties with getting refunds from his duplicate account after being self-excluded.

Resolved Submitted: 30 Apr 2024
Disputed amount: £3,750
Safety Index 9.7 Very high
Show more complaints (+10)
Showing 22,681 - 22,690 of 40,573 complaints
1...2,268 2,269 2,270...4,058
Go to pageof 4,058 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.