HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,681Opened985Unresolved4,970Resolved12,171Rejected20,555
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

iWild Casino - Player’s winnings have been partially confiscated.

Closed Submitted: 28 Feb 2024
Disputed amount: €405
Safety Index:Very high
Our verdict Player stopped responding

Spinanga Casino - Player’s withdrawals are delayed.

Closed Submitted: 28 Feb 2024
Disputed amount: €200
Safety Index:High
Our verdict Unjustified complaint

Verde Casino - Player's account was suspended without withdrawal opportunity.

Closed Submitted: 28 Feb 2024
Disputed amount: €1,200
Safety Index:Very high
Our verdict Other

WinSpirit Casino - Player faces verification issues with a virtual card.

Closed Submitted: 27 Feb 2024
Disputed amount: C$4,000
Safety Index:Very low
Our verdict Player stopped responding

GemBet Casino - Player's account deactivated over bonus rules dispute.

Closed Submitted: 27 Feb 2024
Disputed amount: 10,000 $
Safety Index:High
Our verdict Insufficient evidence from player

Leon Casino - Player suspects game manipulation and demands account closure.

Closed Submitted: 27 Feb 2024
Disputed amount: ??
Safety Index:Very low
Our verdict No reaction policy

Betway Casino - Player's withdrawal is delayed.

Unresolved Submitted: 27 Feb 2024
Black points: 47
Disputed amount: NZ$400
Safety Index:Very high
Our verdict Player stopped responding

BetGlobal Casino - Player's balance is missing after playing.

Closed Submitted: 27 Feb 2024
Disputed amount: C$132
Safety Index:Below average
Our verdict Case closed

10bet Casino ZA - Player has a withdrawal issue.

Resolved Submitted: 27 Feb 2024
Disputed amount: R12,000
Safety Index:Below average
Our verdict Unjustified complaint

IceBet Casino - Player's account blocked due to suspected gambling addiction.

Closed Submitted: 27 Feb 2024
Disputed amount: €800
Safety Index:Very high
Show more complaints (+10)
Showing 22,481 - 22,490 of 38,681 complaints
1...2,248 2,249 2,250...3,869
Go to pageof 3,869 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.