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All39,543Opened983Unresolved5,129Resolved12,429Rejected21,002
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Our verdict Unjustified complaint

MyStake Casino - Player's winnings confiscated after self-exclusion.

Closed Submitted: 20 Apr 2024
Disputed amount: €1,650
Safety Index 9.6 Very high
Our verdict Player stopped responding

Betsson Casino MX - Player accuses casino of game manipulation.

Closed Submitted: 20 Apr 2024
Disputed amount: Mex$450
Safety Index 8.5 High
Our verdict Player stopped responding

GoSpin Casino - Player experiences withdrawal delay and document verification issues.

Closed Submitted: 20 Apr 2024
Disputed amount: €70
Safety Index 3.9 Low
Our verdict Player stopped responding

Mr Fortune Casino - Player's winnings have been confiscated.

Closed Submitted: 20 Apr 2024
Disputed amount: €512
Safety Index 6.3 Below average
Our verdict Player stopped responding

iWild Casino - Player’s winnings have been substantially reduced.

Closed Submitted: 20 Apr 2024
Disputed amount: 4,030 zł
Safety Index 9.8 Very high
Our verdict Case closed

BigBoost Casino - Player's winnings not added to account.

Resolved Submitted: 20 Apr 2024
Disputed amount: 7,500 INR
Safety Index 6.8 Above average
Our verdict Case closed

WinDetta Casino - Player’s account is locked after withdrawal request.

Resolved Submitted: 20 Apr 2024
Disputed amount: €250
Safety Index 9.0 Very high
Our verdict Case closed

Instaspin Casino - Player's balance reduced due to technical error.

Resolved Submitted: 20 Apr 2024
Disputed amount: £127
Safety Index 4.8 Low
Our verdict Case closed

Betmaster Casino MX - Player experiences delayed withdrawal due to extended verification process.

Resolved Submitted: 20 Apr 2024
Disputed amount: Mex$107,000
Safety Index 8.7 High
Our verdict Case closed

Dreams Casino - Casino site access issue post player's withdrawal request.

Resolved Submitted: 20 Apr 2024
Disputed amount: $969
Safety Index 6.8 Above average
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