Ozarkbet Casino

Case summary

The player from Argentina reported difficulty with the casino's support, which was unresponsive to their inquiries following gameplay. The Complaints Team attempted to gather more information from the player but received no response. As a result, the investigation was unable to proceed, and the complaint was rejected.

Discussion

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Natymen

Silver

Argentina

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1 year ago

OriginalTranslation

It's true, I played at this casino without knowing it was a bad one. And honestly, support doesn't respond to me either.

Automatic translation:

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Nikolas

PR Assistant

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1 year ago

Dear Natymen,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Ozarkbet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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Nikolas

PR Assistant

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1 year ago

Dear Natymen,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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Nikolas

PR Assistant

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

Ozarkbet Casino - Player faces unresponsive support from casino.

Player stopped responding

Amount: $30,000 ARS

Case summary