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All38,729Opened958Unresolved4,989Resolved12,196Rejected20,586
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Our verdict Unreasonable excuse

GeniusWin Casino - Player cannot access funds as casino site is down.

Unresolved Submitted: 22 Mar 2024
Black points: 500
Disputed amount: €75
Safety Index:Low
Our verdict Unjustified complaint

Slotimo Casino - Player's self-exclusion request is not honored by all casinos.

Closed Submitted: 22 Mar 2024
Disputed amount: €1,000
Safety Index:Above average
Our verdict Case closed

Kingmaker Casino - Player’s withdrawal is delayed.

Resolved Submitted: 22 Mar 2024
Disputed amount: €195
Safety Index:Low
Our verdict Player stopped responding

BetPlay Casino - Player’s account is locked.

Closed Submitted: 22 Mar 2024
Disputed amount: $65,000,000 COP
Safety Index:Very high
Our verdict Case closed

QuickWin Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 22 Mar 2024
Disputed amount: €500
Safety Index:Very high
Our verdict No reaction policy

Lucky Wilds Casino - Player faces withdrawal issues due to unresponsive customer service.

Unresolved Submitted: 22 Mar 2024
Black points: 153
Disputed amount: €630
Safety Index:Low
Our verdict Case closed

Spinanga Casino - Player experiences delayed withdrawal at Spinanga Casino.

Resolved Submitted: 22 Mar 2024
Disputed amount: €140
Safety Index:High
Our verdict Unjustified complaint

QuickWin Casino - Player's withdrawals have been delayed.

Closed Submitted: 22 Mar 2024
Disputed amount: €500
Safety Index:Very high
Our verdict Insufficient evidence from casino

Elon Casino - Player's withdrawal has been repeatedly cancelled.

Unresolved Submitted: 22 Mar 2024
Black points: 870
Disputed amount: $870
Safety Index:Below average
Our verdict Player stopped responding

BDM Bet Casino - Player's withdrawal denied due to additional verification requirements.

Closed Submitted: 22 Mar 2024
Disputed amount: €93
Safety Index:Very high
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