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All40,698Opened886Unresolved5,284Resolved12,795Rejected21,733
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Our verdict Unjustified complaint

Wintopia Casino - Player is requesting a refund of deposits.

Closed Submitted: 06 Jun 2024
Disputed amount: €2,000
Safety Index 8.6 High
Our verdict No reaction policy

CoinBets777 Casino - Player's payout has been delayed.

Unresolved Submitted: 06 Jun 2024
Black points: 431
Disputed amount: $3,004
Safety Index 3.9 Low
Our verdict Case closed

Leon Casino - Player cannot redeem loyalty points.

Resolved Submitted: 06 Jun 2024
Disputed amount: 8,800 kr
Safety Index 1.1 Very low
Our verdict Case closed

RTbet Casino - Player's winnings delayed post account closure.

Resolved Submitted: 06 Jun 2024
Disputed amount: €3,500
Safety Index 9.0 Very high
Our verdict Other

1win Casino - Player’s funds are missing after failed withdrawal.

Closed Submitted: 06 Jun 2024
Disputed amount: 41,000 INR
Safety Index 8.3 High
Our verdict Insufficient evidence from player

MyStake Casino - Player was able to open another account.

Closed Submitted: 06 Jun 2024
Disputed amount: £3,200
Safety Index 9.7 Very high
Our verdict Unjustified complaint

Need For Spin Casino - Player's account verification stuck due to wrong address.

Closed Submitted: 06 Jun 2024
Disputed amount: €2,000
Safety Index 9.0 Very high
Our verdict No reaction

Lempi Casino - Self-excluded player was able to open a new account.

Unresolved Submitted: 06 Jun 2024
Black points: 271
Disputed amount: €800
Safety Index 6.5 Above average
Our verdict Case closed

Cazino Stars Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 06 Jun 2024
Disputed amount: €100
Safety Index 1.3 Very low
Our verdict Player stopped responding

Spinanga Casino - Player’s withdrawal is delayed.

Closed Submitted: 06 Jun 2024
Disputed amount: €200
Safety Index 8.6 High
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