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All40,744Opened892Unresolved5,291Resolved12,809Rejected21,752
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Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 25 Jun 2024
Black points: 146
Disputed amount: £500
Safety Index 0.6 Very low
Our verdict Player stopped responding

GrandWin Casino - Player struggling to self-exclude due to documentation demands.

Closed Submitted: 25 Jun 2024
Disputed amount: €5,000
Safety Index 6.0 Below average
Our verdict Case closed

BookofCasino - Player’s withdrawal has been declined.

Resolved Submitted: 25 Jun 2024
Disputed amount: €5,000
Safety Index 2.5 Very low
Our verdict Player stopped responding

Sportuna Casino - Player’s withdrawals are being rejected.

Closed Submitted: 25 Jun 2024
Disputed amount: €578
Safety Index 8.1 High
Our verdict Unjustified complaint

1win Casino - Player’s account has been blocked withholding winnings.

Closed Submitted: 25 Jun 2024
Disputed amount: 100,000 INR
Safety Index 8.3 High
Our verdict No reaction

Parimatch Casino CA - Player’s requests to close account ignored.

Unresolved Submitted: 25 Jun 2024
Black points: 1,486
Disputed amount: C$6,500
Safety Index 6.3 Below average
Our verdict Unjustified complaint

1win Casino - Player’s account has been blocked after the first withdrawal.

Closed Submitted: 25 Jun 2024
Disputed amount: 15,000 INR
Safety Index 8.3 High
Our verdict Case closed

Powbet Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 25 Jun 2024
Disputed amount: 1,482 R$
Safety Index 9.1 Very high
Our verdict Player stopped responding

JackpotGuru Casino - Player claims that payment has been delayed.

Closed Submitted: 25 Jun 2024
Disputed amount: R100
Safety Index 7.2 Above average
Our verdict Unjustified complaint

CazWin Casino - Player’s withdrawal has been confiscated.

Closed Submitted: 25 Jun 2024
Disputed amount: €930
Safety Index 7.3 Fresh casino
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