HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,464Opened1,044Unresolved4,771Resolved11,738Rejected19,911
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from casino

Space Casino - Player's winnings were withheld and his account was locked.

Unresolved Submitted: 18 Feb 2024
Black points: 11,173
Disputed amount: 43,000 S/.
Safety Index:Low
Our verdict Unjustified complaint

Dolfwin Casino - Player's winnings confiscated, disputes unauthorized betting.

Closed Submitted: 18 Feb 2024
Disputed amount: €5,215
Safety Index:Low
Our verdict Player stopped responding

DraftKings Casino CT - Player's account locked after unusual withdrawal activity.

Closed Submitted: 18 Feb 2024
Disputed amount: $550
Safety Index:Very high
Our verdict Other

GoSpin Casino - Player struggles with repeated ID verifications.

Closed Submitted: 18 Feb 2024
Disputed amount: €600
Safety Index:Low
Our verdict Player stopped responding

Bullsbet.io Casino - Player faces issue with bonus wagering.

Closed Submitted: 18 Feb 2024
Disputed amount: 45 R$
Safety Index:Very high
Our verdict Player stopped responding

Betsomnia Casino - Unexpected withdrawal fee surprises the player.

Closed Submitted: 18 Feb 2024
Disputed amount: €43
Safety Index:High
Our verdict Player stopped responding

EmirBet Casino - Player ignored by self-exclusion feature.

Closed Submitted: 18 Feb 2024
Disputed amount: €1,200
Safety Index:Low
Our verdict Player stopped responding

AllReels Casino - Player's withdrawal is significantly delayed.

Closed Submitted: 18 Feb 2024
Disputed amount: €779
Safety Index:Very high
Our verdict Case closed

iWild Casino - Player claims that payment has been delayed.

Resolved Submitted: 18 Feb 2024
Disputed amount: C$400
Safety Index:Very high
Our verdict Unjustified complaint

Starda Casino - Responsible Gambling: Player demands refund and account closure.

Closed Submitted: 18 Feb 2024
Disputed amount: €9,100
Safety Index:High
Show more complaints (+10)
Showing 21,481 - 21,490 of 37,464 complaints
1...2,148 2,149 2,150...3,747
Go to pageof 3,747 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.