HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,473Opened1,047Unresolved4,771Resolved11,740Rejected19,915
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Boomerang.Bet Casino - Casino denies player's withdrawal citing technical issues.

Closed Submitted: 23 Feb 2024
Disputed amount: €800
Safety Index:High
Our verdict No reaction policy

Truenorth.bet Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 23 Feb 2024
Black points: 75
Disputed amount: $1,310
Safety Index:Below average
Our verdict Player stopped responding

MyStake Casino - Player's deposit is delayed.

Closed Submitted: 23 Feb 2024
Disputed amount: $20,000 ARS
Safety Index:Very high
Our verdict No reaction policy

Ares Casino - Player’s withdrawals are delayed despite successful gaming.

Unresolved Submitted: 23 Feb 2024
Black points: 423
Disputed amount: €2,700
Safety Index:Very low
Our verdict Case closed

Spinanga Casino - Player's withdrawal has been delayed.

Resolved Submitted: 23 Feb 2024
Disputed amount: €490
Safety Index:High
Our verdict Player stopped responding

MyStake Casino - Player's deposits not showing up in account.

Closed Submitted: 22 Feb 2024
Disputed amount: $8,500 ARS
Safety Index:Very high
Our verdict Case closed

Betvisa Casino - Player’s account closure request has not been accepted.

Resolved Submitted: 22 Feb 2024
Disputed amount: ??
Safety Index:Low
Our verdict Other

Spins Deluxe Casino - Player’s dissatisfied with the overall experience of playing at this casino.

Closed Submitted: 22 Feb 2024
Disputed amount: €657
Safety Index:Low
Our verdict Player stopped responding

MyStake Casino - Player’s deposit hasn’t reached the account.

Closed Submitted: 22 Feb 2024
Disputed amount: $3,000 ARS
Safety Index:Very high
Our verdict Player stopped responding

QuickWin Casino - Player didn't receive a deposit bonus.

Closed Submitted: 22 Feb 2024
Disputed amount: €40
Safety Index:Very high
Show more complaints (+10)
Showing 21,381 - 21,390 of 37,473 complaints
1...2,138 2,139 2,140...3,748
Go to pageof 3,748 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.