HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,649Opened931Unresolved5,172Resolved12,483Rejected21,063
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Snai Casino - Player's account has been closed under law 14.

Resolved Submitted: 03 Jun 2024
Disputed amount: €6,500
Safety Index 7.6 Above average
Our verdict Case closed

Zoome Casino - Player's account has been closed after requesting withdrawal.

Resolved Submitted: 03 Jun 2024
Disputed amount: €3,800
Safety Index 8.8 High
Our verdict Case closed

Belabet Casino - Player’s withdrawal request and verification are delayed.

Resolved Submitted: 03 Jun 2024
Disputed amount: €1,000
Safety Index 7.8 Above average
Our verdict Failed self-exclusion

Betonic Casino - Player's account has not been closed despite gambling addiction notifications.

Unresolved Submitted: 03 Jun 2024
Black points: 518
Disputed amount: €950
Safety Index 4.7 Low
Our verdict Other

Bruce Bet Casino - Player’s withdrawal is delayed.

Closed Submitted: 03 Jun 2024
Disputed amount: €1,400
Safety Index 4.0 Low
Our verdict Player stopped responding

Superb Casino - Player disputes low payout in game.

Closed Submitted: 03 Jun 2024
Disputed amount: £10,000
Safety Index 1.8 Very low
Our verdict Player stopped responding

Abo Casino - Player’s withdrawal has been delayed.

Closed Submitted: 03 Jun 2024
Disputed amount: €500
Safety Index 8.6 High
Our verdict Case closed

Bruno Casino - Player’s withdrawals are constantly canceled.

Resolved Submitted: 03 Jun 2024
Disputed amount: €1,797
Safety Index 9.0 Very high
Our verdict Player stopped responding

B1 BET Casino - Player's self-exclusion requests ignored.

Closed Submitted: 03 Jun 2024
Disputed amount: 7,735 R$
Safety Index 6.6 Above average
Our verdict Player stopped responding

JokaBet Casino - Player is unable to withdraw funds.

Closed Submitted: 02 Jun 2024
Disputed amount: £25
Safety Index 8.5 High
Show more complaints (+10)
Showing 21,281 - 21,290 of 39,649 complaints
1...2,128 2,129 2,130...3,965
Go to pageof 3,965 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.