HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,832Opened963Unresolved5,006Resolved12,238Rejected20,625
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Palms Bet Casino - Player disputes third-party ID request for verification.

Closed Submitted: 20 May 2024
Disputed amount: 103 лв
Safety Index:High
Our verdict Case closed

Mega Dice Casino - Player's account was closed due to alleged bonus abuse.

Resolved Submitted: 20 May 2024
Disputed amount: 7,000 USD₮
Safety Index:Low
Our verdict Player stopped responding

MyStake Casino - Player is facing obstacles with card verification and withdrawal.

Closed Submitted: 20 May 2024
Disputed amount: €908
Safety Index:Very high
Our verdict Failed self-exclusion

24slots Casino - Player’s self-exclusion request has been ignored.

Unresolved Submitted: 20 May 2024
Black points: 4,344
Disputed amount: €8,000
Safety Index:Very low
Our verdict Unjustified complaint

1win Casino - Player's account was closed after identity verification.

Closed Submitted: 20 May 2024
Disputed amount: 151,272 INR
Safety Index:High
Our verdict Player stopped responding

High Flyer Casino - Player's deposited funds are not showing in the account.

Closed Submitted: 20 May 2024
Disputed amount: C$20
Safety Index:Above average
Our verdict Other

Onestep Casino - Concerns over self-exclusion policy breaches by sibling online casinos.

Closed Submitted: 20 May 2024
Disputed amount: €930
Safety Index:Below average
Our verdict Case closed

JokaBet Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 20 May 2024
Disputed amount: £1,356
Safety Index:High
Our verdict Player stopped responding

GemoBet Casino - Player’s winnings have been confiscated due to supposed bonus violation.

Closed Submitted: 20 May 2024
Disputed amount: €1,000
Safety Index:Above average
Our verdict Other

Nine Casino - Player is dissatisfied with the bonus policy.

Closed Submitted: 20 May 2024
Disputed amount: 1,000 CHF
Safety Index:High
Show more complaints (+10)
Showing 20,791 - 20,800 of 38,832 complaints
1...2,079 2,080 2,081...3,884
Go to pageof 3,884 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.