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OverviewBonusesUser reviews2Safety Index explainedDiscussion1Payment methods38
Surfplay Casino Review
In this review, Surfplay Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Surfplay Casino has a Below average Safety Index of 5.9, which makes it a less than ideal option for most players in terms of fairness and safety. Take a look at our full Surfplay Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is Surfplay Casino fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Surfplay Casino review, we carefully went through and inspected the Terms and Conditions of Surfplay Casino. We noticed some rules or clauses, which were unfair, thus, we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could potentially be leveraged to deny the players their rightful winnings. Thus, taking our findings into account, if you do decide to play at this casino, we urge you to proceed with caution .
Based on our estimates or gathered data, Surfplay Casino is one of smaller online casinos. It has a very high amount of restrained payouts in complaints from players, when we take its size into account. In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
We did not find Surfplay Casino on any relevant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, Surfplay Casino has landed a Below average Safety Index of 5.9. In our expert opinion, this is not a good choice for those who look for an online casino that prioritizes fair treatment and safety of its customers.
Surfplay Casino T&Cs
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Surfplay Casino to be somewhat unfair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to Surfplay Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 655 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of Surfplay Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 2 player reviews of Surfplay Casino so far, and the score is only determined after a casino has accumulated at least 10 reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Surfplay Casino company information and licenses
Surfplay Casino belongs to Dama N.V. and has estimated yearly revenues over $1,000,000. This makes it one of smaller online casinos according to our classification.
Surfplay Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.
About payment methods and win and withdrawal limits
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 2,500 per day
No win limit
EUR 7,500 per week
EUR 15,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at Surfplay Casino.
Language
Website
Customer support
Live chat
English
English
English
24/7
German
Finnish
Italian
French
Norwegian
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at Surfplay Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Surfplay Casino has a good customer support based on the responses we have received during our testing.
Surfplay Casino casino games and slots
You can play these types of games at Surfplay Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 82 casino game providers are available. This includes NetEnt, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Betsoft Gaming, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, Relax Gaming, Bullshark Games, Jelly, AceRun, Smartsoft Gaming, Fantasma Games, Prospect Gaming, Turbo Games, Platipus, Slotopia, Swintt, Altente, Win Fast, SpinOn, Amigo Gaming, Backseat Gaming, Bulletproof Games, Boomerang Studios, Ad Lunam, Reflex Gaming, Spadegaming, Spribe, TrueLab Games, Spearhead Studios, Bitpunch, Bang Bang Games, Four Leaf Gaming, Amusnet, Givme Games, Reel Play, Oryx Gaming, Gaming Corps, Gamebeat, Absolute Live Gaming (alg), HungryBear, Iconic21 (BETER Live), Gamevy, Peter & Sons, 3 Oaks Gaming, Gamzix, 1spin4win, Zillion Games, Golden Hero, Popiplay, Apparat Gaming, Games Global, Vibra Gaming, Clawbuster, Electric Elephant, 7Mojos, Hacksaw Gaming, 4ThePlayer, Netgame, Print Studios, Ruby Play, Spin Fury Gaming.
Surfplay Casino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 5 bonuses offered by Surfplay Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on Surfplay Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by Surfplay Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(2)
User reviews of Surfplay Casino
This is a place to share experience with Surfplay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I have played on this casino since early 2024. Always had nice deposit promos emailed that I used often but have never won. That changed recently and I wont a decent sum and cleared bonus wagering.
Slot selection and RTP is very good and VIP levels are fine.
Verification was a bit excessive, they asked for ID and selfie holding ID that was all approved. Yet, they then asked specifically for passport with stuff written on paper, had to be lined paper combined with a selfie. Ridiculous request but I did it. Finally got verified with the assistance of my VIP rep. Cash out then took 48 hours so they certainly like to drag their feet but they pay so as long as the bonus offers continue rolling in, I will continue playing here.
Many promotion offers
Good selection of games
Helpful VIP rep
Excessive and slow verification and slow withdrawal
I can only say good things about Surfplay Casino. There are many no-deposit bonuses as well as good deposit bonuses. The site is very clear, the chat always responds promptly and is always helpful. All common payment methods are available. Withdrawal requests are processed within a few hours at most. Highly recommended.
Ich kann über das surfplay casino nur Gutes sagen.Es gibt viele bonis ohne einzahlung sowie such gute einzahlungs bonus. Die Seite ist sehr übersichtlich, der Chat antwortet immer sofort und hilft einem immer.Es gibt alle gängigen zahlungsmethoden. Auszahlungsanfragen werden in höchstens ein paar Stunden bearbeitet. Nur weiter zu empfehlen
Fast payout good bonuses
Schnelle Auszahlung gute bonis
Safety Index explained
Safety Index of Surfplay Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Surfplay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average5.9/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
Very high value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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