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All40,132Opened947Unresolved5,189Resolved12,604Rejected21,392
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Our verdict Case closed

MiuCasino - Player’s account was closed and funds were withheld.

Resolved Submitted: 10 Jul 2024
Disputed amount: €6,300
Safety Index 5.8 Below average
Our verdict Player stopped responding

The Clubhouse Casino - Player's delayed account closure complaint.

Closed Submitted: 10 Jul 2024
Disputed amount: €2,000
Safety Index 5.4 Below average
Our verdict Case closed

Monro Casino - Player's deposit has been disputed.

Resolved Submitted: 10 Jul 2024
Disputed amount: €125
Safety Index 7.4 Above average
Our verdict Player stopped responding

Leon Casino - Player's bonus was denied.

Closed Submitted: 10 Jul 2024
Disputed amount: €10
Safety Index 1.1 Very low
Our verdict Case closed

Lucky Hunter Casino - Player’s deposit has not been processed.

Resolved Submitted: 10 Jul 2024
Disputed amount: €250
Safety Index 8.6 High
Our verdict Case closed

Paston Casino - Player’s withdrawal request delayed due to verification.

Resolved Submitted: 10 Jul 2024
Disputed amount: €2,000
Safety Index 6.4 Below average
Our verdict Player stopped responding

StarGames Casino - Player’s withdrawal requests are being rejected.

Closed Submitted: 10 Jul 2024
Disputed amount: €65
Safety Index 9.8 Very high
Our verdict Case closed

Crashino Casino - Player’s account has been closed after submitting KYC.

Resolved Submitted: 10 Jul 2024
Disputed amount: 1,170 USD₮
Safety Index 8.1 High
Our verdict Player stopped responding

LuckyDreams Casino - Player was allowed to play despite self-exclusion.

Closed Submitted: 10 Jul 2024
Disputed amount: €556
Safety Index 6.6 Above average
Our verdict Insufficient evidence from casino

Boom Casino - Player’s €4,000 withdrawal delayed and partially refunded.

Unresolved Submitted: 10 Jul 2024
Black points: 2,570
Disputed amount: £4,000
Safety Index 4.8 Low
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