HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,349Opened921Unresolved5,229Resolved12,682Rejected21,517
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Revolution Casino - Player's accounts have been closed without request.

Closed Submitted: 11 Oct 2024
Disputed amount: ??
Safety Index 7.9 Above average
Our verdict Player stopped responding

BluVegas Casino - Player cannot opt out of promotion.

Closed Submitted: 11 Oct 2024
Disputed amount: €135
Safety Index 4.6 Low
Our verdict Player stopped responding

Joker8 Casino - Player experiences withdrawal delay due to unfinished verification.

Closed Submitted: 11 Oct 2024
Disputed amount: €500
Safety Index 8.4 High
Our verdict Case closed

WinDetta Casino - Player's winnings are voided.

Resolved Submitted: 11 Oct 2024
Disputed amount: €1,400
Safety Index 9.0 Very high
Our verdict Player stopped responding

Snatch Casino - Player's withdrawal has been denied.

Closed Submitted: 11 Oct 2024
Disputed amount: €50
Safety Index 9.8 Very high
Our verdict Player stopped responding

LuckyBlock Casino - Player's account has been closed, funds confiscated.

Closed Submitted: 11 Oct 2024
Disputed amount: Ł547
Safety Index 4.4 Low
Our verdict Case closed

Vegasino Casino - Player's withdrawals are being delayed.

Resolved Submitted: 11 Oct 2024
Disputed amount: €340
Safety Index 8.4 High
Our verdict Other

Foggybet Casino - Player is facing issues due to multiple infractions.

Closed Submitted: 11 Oct 2024
Disputed amount: C$550
Safety Index 5.2 Below average
Our verdict Case closed

Playzilla Casino - Player's withdrawal attempts are declined due to an error.

Resolved Submitted: 11 Oct 2024
Disputed amount: €1,300
Safety Index 9.6 Very high
Our verdict Unjustified complaint

Vave Casino - Player’s winnings have been confiscated.

Closed Submitted: 11 Oct 2024
Disputed amount: 1,021 USD₮
Safety Index 7.2 Above average
Show more complaints (+10)
Showing 18,961 - 18,970 of 40,349 complaints
1...1,896 1,897 1,898...4,035
Go to pageof 4,035 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.