HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,436Opened945Unresolved5,235Resolved12,706Rejected21,550
Active filters: Casino:
Clear all filters
Sort
Our verdict Unreasonable excuse

Spinarium Casino - Player's account has been closed after a large win.

Unresolved Submitted: 04 Nov 2024
Black points: 28,436
Disputed amount: $14,218
Safety Index 1.0 Very low
Our verdict Unjustified complaint

QuickWin Casino - Player’s account has been closed and winnings confiscated.

Closed Submitted: 04 Nov 2024
Disputed amount: €700
Safety Index 9.1 Very high
Our verdict Other

Vodka.bet Casino - Player's deposit has not been credited.

Closed Submitted: 04 Nov 2024
Disputed amount: €8
Safety Index 2.6 Very low
Our verdict Case closed

Hot.Bet Casino - Player's account has not been closed.

Resolved Submitted: 04 Nov 2024
Disputed amount: €2,800
Safety Index 0.4 Very low
Our verdict No reaction

ChalkWins Casino - Player's winnings have been confiscated.

Unresolved Submitted: 04 Nov 2024
Black points: 1,375
Disputed amount: €21,900
Safety Index 4.8 Low
Our verdict Player stopped responding

V.Vegas Casino - Player experiences delayed withdrawal due to missing documents.

Closed Submitted: 04 Nov 2024
Disputed amount: €400
Safety Index 9.8 Very high
Our verdict Player stopped responding

iWild Casino - Player reports funds have been confiscated.

Closed Submitted: 04 Nov 2024
Disputed amount: €59
Safety Index 9.8 Very high
Our verdict Player stopped responding

Bizzo Casino - Player’s withdrawal is delayed due to account statement issue.

Closed Submitted: 04 Nov 2024
Disputed amount: A$11,100
Safety Index 7.5 Above average
Our verdict Case closed

Bets.io Casino - Player claims that payment has been delayed.

Resolved Submitted: 04 Nov 2024
Disputed amount: 1,260 zł
Safety Index 3.2 Very low
Our verdict Case closed

Sisal Casino - Player’s account remains closed with delayed withdrawal.

Resolved Submitted: 04 Nov 2024
Disputed amount: €402
Safety Index 9.6 Very high
Show more complaints (+10)
Showing 18,561 - 18,570 of 40,436 complaints
1...1,856 1,857 1,858...4,044
Go to pageof 4,044 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.