HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,248Opened1,007Unresolved4,893Resolved12,006Rejected20,342
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Wildz Casino DE - Player’s deposit has not been credited.

Resolved Submitted: 20 Oct 2024
Disputed amount: €10
Safety Index:Very high
Our verdict Other

Lazybar Casino - Player’s withdrawal request has been declined.

Closed Submitted: 20 Oct 2024
Disputed amount: €200
Safety Index:High
Our verdict Case closed

Spinanga Casino - Player's winnings have not been credited due to an error.

Resolved Submitted: 20 Oct 2024
Disputed amount: 18,637 Ft
Safety Index:High
Our verdict Other

EGB Casino - Player’s account has been closed and funds are confiscated.

Closed Submitted: 20 Oct 2024
Disputed amount: $800
Safety Index:Low
Our verdict Unjustified complaint

GrandWin Casino - Player's account has been closed after withdrawal request.

Closed Submitted: 20 Oct 2024
Disputed amount: €1,910
Safety Index:Above average
Our verdict Unjustified complaint

WinLegends Casino - Player's account is closed with winnings confiscated.

Closed Submitted: 20 Oct 2024
Disputed amount: €150
Safety Index:Very high
Our verdict Player stopped responding

Tiki Casino - Player's payout is delayed due to verification issues.

Closed Submitted: 20 Oct 2024
Disputed amount: €5,000
Safety Index:Above average
Our verdict Case closed

MyStake Casino - Player's account has been closed without explanation.

Resolved Submitted: 20 Oct 2024
Disputed amount: €1,012
Safety Index:Very high
Our verdict Player stopped responding

Wikibet Casino - Player's withdrawal is delayed due to account access issues.

Closed Submitted: 20 Oct 2024
Disputed amount: ¥200,000
Safety Index:Below average
Our verdict No reaction policy

Love Casino - Player's account closure request is being ignored.

Unresolved Submitted: 20 Oct 2024
Black points: 40
Disputed amount: ??
Safety Index:Very low
Show more complaints (+10)
Showing 17,091 - 17,100 of 38,248 complaints
1...1,709 1,710 1,711...3,825
Go to pageof 3,825 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.