HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,659Opened920Unresolved5,696Resolved13,488Rejected22,555
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Funbet Casino - Player’s documents have been deleted.

Closed Submitted: 29 Apr 2025
Disputed amount: €1,500
Safety Index 5.8 Below average
Our verdict Case closed

Tournaverse Casino - Player’s withdrawal has been delayed for weeks.

Resolved Submitted: 29 Apr 2025
Disputed amount: €1,000
Safety Index 4.3 Low
Our verdict Case closed

TikiTaka Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 29 Apr 2025
Disputed amount: €219
Safety Index 6.4 Below average
Our verdict Case closed

PowerUp Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 29 Apr 2025
Disputed amount: €4,988
Safety Index 8.0 High
Our verdict Case closed

Coolzino Casino - Player’s withdrawal is delayed.

Resolved Submitted: 29 Apr 2025
Disputed amount: €500
Safety Index 8.1 High
Our verdict Other

Rooster Bet Casino - Player's account closure request is ignored.

Closed Submitted: 29 Apr 2025
Disputed amount: €300
Safety Index 8.5 High
Our verdict Player stopped responding

Fiery Play Casino - Player’s account has been closed after a withdrawal request.

Closed Submitted: 29 Apr 2025
Disputed amount: 220,500 Ft
Safety Index 7.4 Above average
Our verdict Other

iWild Casino DE - Player’s account has been closed unexpectedly.

Closed Submitted: 29 Apr 2025
Disputed amount: ??
Safety Index 8.9 High
Our verdict Insufficient evidence from casino

Hello Millions Casino - Player's account is closed and winnings are confiscated.

Unresolved Submitted: 28 Apr 2025
Black points: 6,600
Disputed amount: $6,600
Safety Index 5.4 Below average
Our verdict Player stopped responding

MXWin Casino - Player claims that payment has been delayed.

Closed Submitted: 28 Apr 2025
Disputed amount: Mex$5,000
Safety Index 5.9 Below average
Show more complaints (+10)
Showing 16,281 - 16,290 of 42,659 complaints
1...1,628 1,629 1,630...4,266
Go to pageof 4,266 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.