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All42,041Opened752Unresolved5,594Resolved13,309Rejected22,386
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Our verdict No reaction policy

SlotMonster Casino - Player's self-exclusion was ignored.

Unresolved Submitted: 01 May 2025
Black points: 81
Disputed amount: €245
Safety Index 2.8 Very low
Our verdict No reaction policy

Electric Wins Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 01 May 2025
Black points: 121
Disputed amount: £1,000
Safety Index 0.1 Very low
Our verdict No reaction policy

Betiex Casino - Player’s account has been closed.

Unresolved Submitted: 01 May 2025
Black points: 61
Disputed amount: $500
Safety Index 5.7 Below average
Our verdict Case closed

Snatch Casino - Player's withdrawal process is delayed.

Resolved Submitted: 01 May 2025
Disputed amount: €460
Safety Index 9.8 Very high
Our verdict Other

WinSpirit Casino - Player’s withdrawal has been delayed.

Closed Submitted: 01 May 2025
Disputed amount: €1,000
Safety Index 3.2 Very low
Our verdict Case closed

WinnerCasino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 01 May 2025
Disputed amount: €500
Safety Index 2.4 Very low
Our verdict Player stopped responding

GoldenPark Casino PT - Player faces delayed verification and inaccessible funds.

Closed Submitted: 01 May 2025
Disputed amount: €250
Safety Index 9.4 Very high
Our verdict Player stopped responding

Xon Bet Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 01 May 2025
Disputed amount: €300
Safety Index 4.4 Low
Our verdict Case closed

Wild Robin Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 01 May 2025
Disputed amount: €1,500
Safety Index 6.4 Below average
Our verdict Insufficient evidence from player

Royal Reels Casino - Player reports unfair win-loss ratio.

Closed Submitted: 01 May 2025
Disputed amount: A$24,500
Safety Index 8.3 High
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