HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,681Opened892Unresolved5,700Resolved13,518Rejected22,571
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Mybest.bet Casino - Player's withdrawal is delayed due to pending verification.

Resolved Submitted: 25 Aug 2025
Disputed amount: 400 R$
Safety Index 8.4 High
Our verdict Case closed

Pistolo Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 25 Aug 2025
Disputed amount: €1,500
Safety Index 8.0 High
Our verdict Player stopped responding

Spindog Casino - Player's account is closed and winnings are confiscated.

Closed Submitted: 25 Aug 2025
Disputed amount: £7,000
Safety Index 1.5 Very low
Our verdict Player stopped responding

Wonder Luck Casino - Player's withdrawal is delayed due to KYC issues.

Closed Submitted: 25 Aug 2025
Disputed amount: €3,000
Safety Index 6.4 Below average
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal is delayed.

Unresolved Submitted: 25 Aug 2025
Black points: 116
Disputed amount: £342
Safety Index 0.9 Very low
Our verdict Case closed

Bruce Bet Casino - Player’s withdrawal is being delayed.

Resolved Submitted: 25 Aug 2025
Disputed amount: €2,200
Safety Index 4.0 Low
Our verdict Player stopped responding

Mafia Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 25 Aug 2025
Disputed amount: €4,009
Safety Index 8.0 High
Our verdict Case closed

Magius Casino - Player's withdrawals have been blocked.

Resolved Submitted: 25 Aug 2025
Disputed amount: £3,750
Safety Index 7.1 Above average
Our verdict Case closed

iWild Casino - Player's withdrawal is delayed and funds are withheld.

Resolved Submitted: 25 Aug 2025
Disputed amount: €2,993
Safety Index 9.8 Very high
Our verdict Player stopped responding

Speed365 Casino - Player's balance is delayed.

Closed Submitted: 25 Aug 2025
Disputed amount: A$146
Safety Index 5.8 Below average
Show more complaints (+10)
Showing 12,571 - 12,580 of 42,681 complaints
1...1,257 1,258 1,259...4,269
Go to pageof 4,269 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.