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All39,300Opened953Unresolved5,109Resolved12,365Rejected20,873
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Our verdict Failed self-exclusion

TrueLuck Casino - Player’s account has been closed without response.

Unresolved Submitted: 10 May 2025
Black points: 727
Disputed amount: €1,300
Safety Index 1.9 Very low
Our verdict Player stopped responding

Billionairespin Casino - Player's account has been closed.

Closed Submitted: 10 May 2025
Disputed amount: €196
Safety Index 7.6 Above average
Our verdict Player stopped responding

Capospin Casino - Player's account has been closed.

Closed Submitted: 10 May 2025
Disputed amount: €1,000
Safety Index 7.4 Fresh casino
Our verdict Player stopped responding

Spinmama Casino - Player's account is closed without explanation.

Closed Submitted: 10 May 2025
Disputed amount: €1,000
Safety Index 7.9 Above average
Our verdict Player stopped responding

Powbet Casino - Player demands reimbursement for losses due to account negligence.

Closed Submitted: 10 May 2025
Disputed amount: €3,000
Safety Index 9.2 Very high
Our verdict Player stopped responding

Crowngold Casino - Player's account remains open despite self-exclusion request.

Closed Submitted: 10 May 2025
Disputed amount: A$1
Safety Index 7.3 Above average
Our verdict Player stopped responding

Foxygold Casino - Player's withdrawal is delayed due to account verification issue.

Closed Submitted: 10 May 2025
Disputed amount: €2,225
Safety Index 0.7 Very low
Our verdict Other

Tea Spins Casino - Player’s account closure request is delayed.

Closed Submitted: 10 May 2025
Disputed amount: ??
Safety Index 2.6 Very low
Our verdict Justified complaint

Instant Casino - Player’s withdrawal is delayed due to account closure.

Unresolved Submitted: 10 May 2025
Black points: 4,478
Disputed amount: €4,000
Safety Index 0.8 Very low
Our verdict Case closed

MrPunter Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 10 May 2025
Disputed amount: €1,400
Safety Index 8.1 High
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