HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,339Opened780Unresolved5,643Resolved13,379Rejected22,537
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Gamblezen Casino - Player's withdrawal is delayed due to KYC issues.

Closed Submitted: 17 Jul 2026
Disputed amount: C$2,000
Safety Index 9.5 Very high
Our verdict Player stopped responding

QuickWin Casino - Player’s withdrawal has been delayed.

Closed Submitted: 17 Jul 2026
Disputed amount: €6,000
Safety Index 8.6 High
Our verdict Insufficient evidence from player

Vegas Hero Casino - Player’s winnings have been confiscated.

Closed Submitted: 17 Jul 2026
Disputed amount: €1,440
Safety Index 5.5 Below average
Our verdict No reaction policy

1000 Spins Casino - Withdrawal of player's winnings has been delayed.

Unresolved Submitted: 17 Jul 2026
Black points: 266
Disputed amount: €1,300
Safety Index 0.9 Very low
Our verdict Case closed

iWild Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 17 Jul 2026
Disputed amount: €700
Safety Index 9.8 Very high
Our verdict No reaction

PalmSlots Online Casino - Player's account has been closed due to alleged duplication.

Unresolved Submitted: 17 Jul 2026
Black points: 555
Disputed amount: €1,000
Safety Index 1.7 Very low
Our verdict Insufficient evidence from player

Gransino Casino - Player's account has been reopened against self-exclusion request.

Closed Submitted: 17 Jul 2026
Disputed amount: €250
Safety Index 3.8 Low
Our verdict Player stopped responding

iWild Casino - Player's withdrawals are delayed.

Closed Submitted: 17 Jul 2026
Disputed amount: C$7,100
Safety Index 9.8 Very high
Our verdict Other

Super Spin Casino - Player’s refund has been rejected.

Closed Submitted: 17 Jul 2026
Disputed amount: £2,132
Safety Index 2.7 Very low
Current status Waiting for casino to reply 4d 9h 8m 7s

Golisimo Casino - Player believes that their withdrawal has been delayed.

Opened Submitted: 17 Jul 2026
Safety Index 7.4 Above average
Show more complaints (+10)
Showing 1,231 - 1,240 of 42,339 complaints
1...123 124 125...4,234
Go to pageof 4,234 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.