HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,346Opened1,023Unresolved4,901Resolved12,035Rejected20,387
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

24Casino - Player's account has been closed.

Closed Submitted: 08 May 2025
Disputed amount: €4,500
Safety Index:High
Our verdict Case closed

MrPacho Casino - Player’s withdrawals are being cancelled.

Resolved Submitted: 08 May 2025
Disputed amount: €460
Safety Index:High
Our verdict Other

RX Casino - Player's account has been closed.

Closed Submitted: 08 May 2025
Disputed amount: €160
Safety Index:Very low
Our verdict Case closed

iWild Casino - Player's withdrawal is delayed and capped.

Resolved Submitted: 08 May 2025
Disputed amount: €400
Safety Index:Very high
Our verdict Player stopped responding

Revolution Casino - Player’s winnings are being confiscated.

Closed Submitted: 08 May 2025
Disputed amount: €10
Safety Index:Above average
Our verdict Insufficient evidence from casino

Crown Coins Casino - Player’s account has been closed for suspected fraud.

Unresolved Submitted: 08 May 2025
Black points: 20,000
Disputed amount: $20,000
Safety Index:High
Our verdict Other

MrPacho Casino - Player claims her bets were not settled correctly.

Closed Submitted: 08 May 2025
Disputed amount: 10,400 ₦
Safety Index:High
Our verdict Case closed

Immerion Casino - Player’s withdrawal was delayed and account under investigation.

Resolved Submitted: 08 May 2025
Disputed amount: $291
Safety Index:High
Our verdict Player stopped responding

Fafabet Casino UK - Player's withdrawal is delayed due to account suspension.

Closed Submitted: 08 May 2025
Disputed amount: £647
Safety Index:Very low
Our verdict Player stopped responding

SpinGreen Casino - Player's bonus situation leads to account issues.

Closed Submitted: 07 May 2025
Disputed amount: $47
Safety Index:Above average
Show more complaints (+10)
Showing 11,651 - 11,660 of 38,346 complaints
1...1,165 1,166 1,167...3,835
Go to pageof 3,835 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.