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OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods7
LuckyMate Casino Review
Our independent casino review team has taken a detailed look at LuckyMate Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.
Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. LuckyMate Casino has a High Safety Index of 8.7, which makes a recommendable option for most players in terms of fairness and safety. Keep reading our LuckyMate Casino review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of LuckyMate Casino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our LuckyMate Casino review, we extensively examined and analyzed the Terms and Conditions of LuckyMate Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
Considering our estimates and the factual data we have collected, LuckyMate Casino appears to be an average-sized online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
As far as we are aware, no relevant casino blacklists mention LuckyMate Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All in all, when combined with other factors that come into play in our review, LuckyMate Casino has landed a High Safety Index of 8.7. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
Note: As far as we are aware, LuckyMate Casino is interconnected with 12 other online casinos. Due to the link between these casinos, we included the characteristics of related casinos in the calculation of Safety Index of LuckyMate Casino. They resulted in a higher Safety Index than this casino would have without related casinos.
Terms and Conditions of LuckyMate Casino evaluated
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of LuckyMate Casino to be somewhat unfair.
Note: For more specifics regarding our findings from the T&Cs evaluation click here.
Player complaints submitted about LuckyMate Casino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We have found no relevant complaints about this casino.
LuckyMate Casino user feedback and reviews evaluated
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 1 player review so far. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
Licenses and company data
LuckyMate Casino has estimated annual revenues higher than $1,000,000. Based on the categorization we use, this makes it one of smaller online casinos.
LuckyMate Casino has licenses from licensing organizations in the following countries or regions: Malta (Malta Gaming Authority), United Kingdom (United Kingdom Gambling Commission).
Payment methods, win and withdrawal limits
LuckyMate Casino supports 7 payment options. This includes: Neteller, Skrill, PaysafeCard, Mastercard, VISA, ApplePay, Google Pay.
There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. That is the reason why we look for these while reviewing casinos. The following table provides details on the casino's win and withdrawal limits.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Languages and customer support options
To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at LuckyMate Casino in the table below.
Language
Website
Customer support
Live chat
English
24/7
Contacting the casino's customer support is part of our review process, so that we know whether players have access to a good quality service. We believe customer support is very important as it provides assistance should you encounter any problems with registration at LuckyMate Casino, managing your account, withdrawals, or other matters. LuckyMate Casino has a good customer support, judging by the results of our testing.
LuckyMate Casino slots and casino games
LuckyMate Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 30 game providers are offered. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, iSoftBet, Playson, ELK Studios, Ezugi, Eyecon, Wazdan, 1X2 Network, Tom Horn, Iron Dog Studio, Realistic Games, Relax Gaming, Greentube, Inspired Gaming, Synot Games, Peter & Sons, BF Games, Spribe, Games Global, Creed Roomz, Gaming Realms, RAW iGaming, Spinoro, Hacksaw Gaming.
LuckyMate Casino bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. There is 1 bonus offered by LuckyMate Casino in our database at the moment. More information is available in the 'Bonuses' section of this review.
Note: Our separate page features details on LuckyMate Casino bonuses for additional information about this casino's offers.
Browse all bonuses offered by LuckyMate Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(1)
User reviews of LuckyMate Casino
This is a place to share experience with LuckyMate Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
This casino is terrible, I have submitted a withdrawal of only £10 on Sunday, and Today is Thursday and still waiting to get my money back... The withdrawal team dosent work on weekends which is also terrible but still according to their business days I have to wait 4 days now to receive my money back! and what's worse they don't know when I'm going to get it because customer service livechat team dosent have this type of information and no way of contact with withdrawal team, no even a telephone number dedicated for complaints.... and no options of good will gestures to compensate the situation they just said your account dosent have any available promotions... so after I will receive my money back I will close my account with them because they are just terrible.... but that's if I do because I'm starting to feel that this website is a scam..... I understand if it was delayed by 1 day because they are busy but it's been 2 days outside they withdrawal timescale.
Very slow withdrawal
No good will gestures
Safety Index explained
Safety Index of LuckyMate Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of LuckyMate Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.7/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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