HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,587Opened963Unresolved5,144Resolved12,458Rejected21,022
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

KazaBet Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 04 May 2026
Disputed amount: €300
Safety Index 7.3 Fresh casino
Current status Waiting for player to reply 4d 8h 10m 23s

1win Casino - Player’s deposit is missing.

Opened Submitted: 04 May 2026
Safety Index 8.5 High
Our verdict Case closed

Slotexo Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 04 May 2026
Disputed amount: €200
Safety Index 7.8 Above average
Our verdict Case closed

Vegasino Casino - Player's payment has been delayed.

Resolved Submitted: 04 May 2026
Disputed amount: €70,000
Safety Index 8.4 High
Current status Waiting for casino to reply 5d 7h 48m 34s

4raBet Casino - Player's deposits are missing for over 40 days.

Opened Submitted: 04 May 2026
Safety Index 8.5 High
Current status Waiting for Casino Guru to reply 3d 4h 10m 26s

Wazbee Casino - Player’s winnings have been confiscated due to account closure.

Opened Submitted: 04 May 2026
Safety Index 8.8 High
Our verdict Player stopped responding

V.Vegas Casino - Player's withdrawal is delayed due to email confirmation issue.

Closed Submitted: 04 May 2026
Disputed amount: €400
Safety Index 9.8 Very high
Our verdict Case closed

Metaspins Casino - Player's account was blocked due to a delayed KYC.

Resolved Submitted: 04 May 2026
Disputed amount: €700
Safety Index 8.5 High
Our verdict Player stopped responding

Ludios Casino - Player's winnings are delayed.

Closed Submitted: 04 May 2026
Disputed amount: €814
Safety Index 8.1 High
Current status Waiting for Casino Guru to reply 2d 4h 14m 9s

Spinrollz Casino - Player’s account is closed, funds inaccessible.

Opened Submitted: 04 May 2026
Safety Index 6.9 Above average
Show more complaints (+10)
Showing 1,131 - 1,140 of 39,587 complaints
1...113 114 115...3,959
Go to pageof 3,959 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.