HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,750Opened894Unresolved5,715Resolved13,543Rejected22,598
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Vera&John Casino JP - Player's account has been closed.

Closed Submitted: 27 Oct 2025
Disputed amount: $100,000
Safety Index 5.1 Below average
Our verdict Case closed

Ovitoons Casino - Player's withdrawal is delayed after bonus issue.

Resolved Submitted: 27 Oct 2025
Disputed amount: $300
Safety Index 6.5 Above average
Our verdict Player stopped responding

SpellWin Casino - Player's refund is delayed.

Closed Submitted: 27 Oct 2025
Disputed amount: £2,030
Safety Index 8.3 High
Our verdict Other

AvoCasino - Player's account is closed without reason.

Closed Submitted: 27 Oct 2025
Disputed amount: 800 USD₮
Safety Index 8.0 High
Our verdict Case closed

Pistolo Casino - Player's account closure request is ignored.

Resolved Submitted: 27 Oct 2025
Disputed amount: €150
Safety Index 8.0 High
Our verdict Case closed

Amonbet Casino - Player's winnings are delayed.

Resolved Submitted: 27 Oct 2025
Disputed amount: €400
Safety Index 2.1 Very low
Our verdict Case closed

Betmaster Casino MX - Player believes that their withdrawal has been delayed.

Resolved Submitted: 27 Oct 2025
Disputed amount: Mex$10,000
Safety Index 8.4 High
Our verdict Case closed

Silverplay Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 27 Oct 2025
Disputed amount: Mex$15,500
Safety Index 5.4 Below average
Our verdict No reaction policy

Slots Hammer Casino - Player's winnings have been confiscated.

Unresolved Submitted: 27 Oct 2025
Black points: 480
Disputed amount: €5,900
Safety Index 5.0 Below average
Our verdict Case closed

Wild Robin Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 27 Oct 2025
Disputed amount: €300
Safety Index 6.1 Below average
Show more complaints (+10)
Showing 10,661 - 10,670 of 42,750 complaints
1...1,066 1,067 1,068...4,275
Go to pageof 4,275 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.