Coinplay Casino - Player's account was blocked during a game.

I registered today, made a $20 deposit, won, then made a second bet. Halfway through the game, I was blocked. I emailed them and was told they have a rule that allows them to do whatever they feel like, even refusing to pay out my winnings. I have screenshots as proof. They are nothing more than pitiful fraudsters.

Hello Arm009,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Coinplay Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if you used any bonus to accumulate your winnings? How much was your real money balance when your casino account got closed? Did the casino specify the exact reason of blocking your account? Did you play casino games or sports betting?

Looking forward to your answer.

Regards,

Nick

Hello, I had $40, 20 of which I bet on a volleyball game, this bet ended up winning, as I remember it was with odds of 2 or more. I didn’t take any bonuses, they seem to necessarily give something like that for a deposit, I don’t know. They don’t say the exact reason, I have screenshots of messages, I only made two bets and didn’t play sports in the casino

As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards,

Nick