Coinplay Casino Review

Name: Coinplay Casino Review
Item: Coinplay Casino
Rating: 6.1
Author: Lala Montano

6.1/10Safety Index Below average by Casino Guru

Browse recommended casinos

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Find on Google

Show company details

Payment methods

Show all (29)

Withdrawal limits

Not Limited for BTC

Owner Envision Digital N.V.

Established 2022

Estimated annual revenues

< $1,000,000

Licensing Authorities

Curaçao (ANT)

OverviewBonusesUser reviews11Safety Index explainedDiscussion1Payment methods29

Recommended casinos for you

1.Drake Casino

Guru choice

Review

Find on Google

2.BC.Game Casino

Play in crypto possible

Review

Find on Google

3.Spinfinity Casino

Great customer support

Review

Find on Google

4.El Royale Casino

Live chat available 24/7

Review

Find on Google

Coinplay Casino Review

We've thoroughly reviewed Coinplay Casino and gave it a Below average Safety Index. This casino has some good qualities, but also a lot of negatives because of which it's better to play elsewhere. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Coinplay Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 403 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

As we already mentioned, Coinplay Casino has a Below average Safety Index. That means that while it's not completely bad, it does have some negative qualities because of which it's advisable to look for a better online casino to play at.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (29)

Withdrawal limits

Not Limited for BTC

Games
Show all

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Language options

English website

All languages (27)

English customer support

All languages (11)

English live chat

All languages (11)

Game providers
Show all (104)
Game providers (104)

Positives

Unlimited monthly withdrawals
Website supports many languages
Supports lots of cryptocurrencies
Live chat support is available 24/7

Negatives

Limited responsible gaming options
Not all of the terms and conditions are translated to the language option provided on the website

Interesting facts

Accepts only cryptocurrencies
The company focuses on both casino and sports betting
Players are able to buy cryptocurrencies in the casino directly to their account

Author & Guarantor: Lala Montano Last updated: 21 Feb 2024 Anything incorrect or missing? Let me know

Coinplay Casino bonuses

Browse all bonuses offered by Coinplay Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Coinplay Casino

This is a place to share experience with Coinplay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 11 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

Flo999

Advanced Novice

• 6 months ago

Definitely the worst casino I have visited so far, not only do deposits not appear in the account but also the RTP is zero. Things cannot be clarified via live chat. You're just kept waiting. Even if you want the account to be closed, the emails are simply ignored.

Rtp equals zero
Rtp gleich Null
Live chat is a disaster
Live Chat ist eine Katastrophe
Funds will not be credited to the account
Gelder werden dem Konto nicht gutgeschrieben
0 payouts made because winnings equal 0
0 Auszahlungen getätigt weil Gewinne gleich 0

crouch9797

Visitor

• 6 months ago

Had a nice experience on Coinplay! Their game collection is just awsome and the odds for sports betting are really good. Cashbacks are a life-saver, specially if you are having a bad day. Only thing is, sometimes the site is bit slow to load but that's not a big deal. Highly reccomend!

Cheers!

Cashbacks
Games
Odds
Bonuses

A bit slow

natalia0705

Visitor

• 6 months ago

Registering was super easy and they accept many cryptos. There is a very large selection of slots and games here, I made a firs deposit of 25$ and received 100% bonus and 80 free spins. I liked that Coinplay does not require you to refuse the bonus when you withdraw funds. It's great!

bonus
cashback
a good selection of slots

long wait for a response from suppotr

Coinplay Casino

We're thrilled to hear you had a smooth experience registering and depositing, as well as enjoying our game selection and bonuses. Thanks for the positive review!

Best regards,
Coinplay

Natrose28

Visitor

• 7 months ago

I have made multiple attempts to try and get my withdrawal processed when emailed they say allow 3 business days for reply it has been 3 weeks and i am fully verified

Have not received my withdrawal

Coinplay Casino

We apologize for the delay you've experienced. Could you please provide us with your user ID so we can look into this issue more closely for you?

Best regards,
Coinplay

rdfl0704

Visitor

• 8 months ago

My Id is 644585961 I registered your site by readyforlove0704@gmail.com

I bet big on big odds and made big profits and suddenly my account was deleted or suspended.

When I contacted customer support, I received only an insincere reply asking me to contact security@coinplay.com. After that, I sent them several emails, but I haven't received a single reply until now, 3 weeks later.

It seems to be a kind of scam to ban when you see a big profit. The customer service is in a very poor state, presumed to be macro, and the mail is not even replied.

Anyone who wants to bet big should be careful.

My Id is 644585961 I registered your site by readyforlove0704@gmail.com

but can't login with both email and ID

If you are truly willing to solve this problem, please contact me directly at my email. It is too slow to have a conversation while editing a post here while waiting for the editor's approval. I'll post on this site when the problem is fixed.

I have already posted my ID and email in modified post. But you require ID again. You don't even read our complaints. You're consistent with macro answers. Customers should know about your bad customer services.

good bonus
various bets on sports
great limit

account suspended without a word
bad customer service
did not answer for email for 3 weeks
can't withdraw my money it is scam for winners

Coinplay Casino

Hello,

We apologize for the inconvenience. Can you please provide us with your account ID so we can further investigate this issue?

Thank you,
Coinplay

sifudbela

Visitor

• 11 months ago

unfortunately, a bad experience happened. after one bet, they forbade me to continue betting. when trying to withdraw funds, he writes that there are no available methods. as a result, the support asked me to write to them by mail, I wrote from 3 posts, they never answered me.

support doesn't want to help you

bad casino
they don't want to pay

Coinplay Casino

Hi sifudbela,

If you haven't received a response, kindly provide us with your user ID so we can promptly check the status of your request. Please let us know if the issue has been resolved or if you have received your deposit return.

Best regards,
Coinplay

soroket

Visitor

• 11 months ago

Access to our platform is closed for you, and your account is cancelled. This decision was made after careful consideration of the situation by our Security Service and is due to your violation of the following Terms:
1) Using the Site and (or) accessing the Service (hereinafter referred to as coinplay.com)
They stole the money won, there were about $ 900 in the account, after an attempt to withdraw, they blocked the account, after a while and communication by mail, they returned the deposit. DON'T WASTE TIME

THEY STEAL MONEY
ВОРУЮТ ДЕНЬГИ

when withdrawing funds, they are thrown out of your personal account, then you can’t log into your account
при выводе средств выкидывают с личного кабинета, потом н е можешь войти в свой аккаунт

Coinplay Casino

Hi soroket,

In accordance with our Terms and Conditions, we have the right to close or suspend accounts if violations or attempts to exploit our system are detected. In your case, after careful review, our Security Service found violations that led to the closure of your account. Your initial deposit was refunded.

We know this might be disappointing, but these measures are in place to maintain a safe and enjoyable environment for all players. We appreciate your understanding.

Best regards,
Coinplay

JanBan

Visitor

• 11 months ago

It is an excellent platform for crypto betting. The registration process was straightforward and they support a wide range of cryptocurrencies. The site navigation is user-friendly, which makes placing bets and playing games a breeze. Definitely recommended for all crypto enthusiasts!

Easy registration and deposit
The support was nice
The sports section is also awesome

Don't have all casino providers I'd like to see, but it's fine

Coinplay Casino

Hi JanBan,

Thank you for your positive feedback! We're thrilled to hear you've found our platform easy to use and enjoyable. We strive to provide the best experience for our users. Happy betting!

Best regards,
Coinplay

ilya-maslenikov

Visitor

• 11 months ago

unexpectedly good bonus. also got some freespins in their socials. crypto was quickly withdrawn, but the live support operator could have been more responsive.
new casinos always try to work well, hopefully this will not change over time. will update a review in case of any problems.

fast withdrawal

slow support chat

Coinplay Casino

Hi Ilya,

Thank you for your review. We're glad to hear that you're enjoying our bonuses! We appreciate your feedback on our support and will use it to improve our service. We're committed to maintaining our performance, and your continued support means a lot to us. Looking forward to your updates!

Best regards,
Coinplay

piepie

Visitor

• 11 months ago

Good site. A lot of tournaments with normal cash prizes rather than freespins with a wager.
Deposited 150 euros, won a little, withdraw quickly.
I did not use welcome bonus (never take bonuses for the first time), but in principle the conditions are quite loyal, especially the maximum bet no more than 500! euros, I see that extremely rare.
No KYC. Licensed, but why not all providers are there?

quick withdrawal
no verifications
loyal welcome offer conditions

not all providers,why?
crypto only

Coinplay Casino

Hi Piepie,

Thank you for your review. We're happy to hear that you're enjoying our tournaments and cash prizes. We're glad that your withdrawal process was quick, and appreciate your feedback on our welcome bonus. The availability of providers may vary due to licensing requirements, but we're always working to expand our offerings. Stay tuned for more updates!

Best regards,
Coinplay

vamark2022

Visitor

• 11 months ago

Registered in this project recently. Liked the welcome bonus. Better than many other projects. The deposit and withdrawal of funds is very fast and I consider this the main advantage. I didn't find any negative points. I will test further.

The deposit and withdrawal of funds is very fast.

Have not found yet

Coinplay Casino

Hi vamark2022,

Thank you for taking the time to review Coinplay. We're delighted that you've enjoyed our welcome bonus and found our deposit and withdrawal processes quick. Your satisfaction is our priority. Please feel free to share any further feedback as you continue to use our platform.

Best regards,
Coinplay

Safety Index of Coinplay Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Coinplay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Below average6.1/10

One of smaller casinos, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

Very high value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Coinplay Casino and related casinos (6)

6All0Opened2Not solved1Solved3Rejected

Complaints directly about Coinplay Casino

Unresolved Our verdict

Justified complaint

Black points: 300

Disputed amount: 260 ₮

Player's account got blocked due to alleged TC violation.

The player reported Coinplay for blocking their account after winning some money, alleging it was to avoid payment. Coinplay responded by quoting a violation of their terms, and offering withdrawal of deposited funds only. Mediator asked for evidence, but Coinplay's response was deemed insufficient and the case was closed as unresolved. The player was advised to seek further assistance from the relevant regulatory body or appointed ADR entity.

Read moreRead less

Read more on: askgamblers.com Submitted: 3/2023

Case closed Our verdict

Player stopped responding

Disputed amount: Ξ1

Player's deposit was not credited.

The player from Hungary had faced an issue with depositing money into the casino. Despite having provided evidence of his payment, the funds had not been credited to his account. We had attempted to resolve the issue by asking for clarifying details and extending the complaint's timer by 7 days. However, due to the player's lack of response to our inquiries, we were unable to investigate further. As a result, the complaint had been rejected.

Read moreRead less

Submitted: 29 Oct 2023

Unresolved Our verdict

No reaction, passive regulator

Black points: 103

Disputed amount: €100

Deposit not credited into player's account.

The player from Germany had reported an issue with a Doge deposit that was not credited to his account, despite his multiple attempts to contact the casino via email. Moreover, he had requested for his account to be closed, but received no response. The Complaints Team had advised the player to contact his payment provider for investigation and suggested him to send another self-exclusion request to the casino. However, the player's issue remained unresolved as the casino failed to respond to the complaint, leading the team to classify the complaint as 'unresolved'. The player had been advised to file an official complaint with the casino's licensing authority.

Read moreRead less

Submitted: 13 Oct 2023

Case closed Our verdict

Other

Disputed amount: 60 ₮

Player's account was blocked during a game.

The player from Armenia made a deposit of $20, won a bet and was halfway through a second game when their access was blocked. The casino cites a rule allowing such actions and refuses to pay out the player's winnings. The complaint was closed as the issue was sports betting related.

Read moreRead less

Submitted: 05 Sep 2023

Resolved Our verdict

Case closed

Disputed amount: ??

Player’s request for account closure ignored.

The player from Berlin wants to close his account with Coinplay.com due to the casino offering illegal betting options. Despite contacting support, his account is still active and accessible. He seeks assistance in closing the account. The complaint was closed as the player confirmed that the issue has been resolved.

Read moreRead less

Submitted: 24 Jul 2023

Case closed Our verdict