HomeComplaintsChips.gg Casino - Player’s account at Chips.gg banned after complaint.

Chips.gg Casino - Player’s account at Chips.gg banned after complaint.

Amount: £140,000

Chips.gg Casino
Safety Index:Above average
Submitted: 22 May 2024 | Case closed : 07 Jul 2024
Case closed Our verdict

Unjustified complaint

REJECTED

Case summary

3 months ago

The player from the United Kingdom faced withdrawal issues with Chips.gg, despite a substantial win. After expressing a gambling problem, the casino still offered him VIP status and reloads instead of providing support. Soon after lodging a complaint, the player's account was unexpectedly banned, locking him away from his winnings. We marked all posts as sensitive and closed the complaint as requested by the player. The complaint was ultimately rejected because player was able to self-exclude himself anytime in his account.

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5 months ago
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5 months ago
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This post has been made private by Casino Guru, as requested by the player.

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5 months ago
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This post has been made private by Casino Guru, as requested by the player.

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5 months ago
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This post has been made private by Casino Guru, as requested by the player.

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5 months ago
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This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago

Thank you very much, outrage929, for providing all the necessary information. I will now transfer your complaint to my colleague Matej (matej@casino.guru) who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction in the near future.  


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4 months ago
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This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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Private
4 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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3 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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3 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
3 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
3 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
3 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
3 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
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3 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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3 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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3 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

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