The player from Portugal is questioning the casino’s credibility and Terms and conditions’ accessibility. We rejected the complaint because the player didn't respond to our messages and questions.
Casinotoken.com - Player’s criticizing terms and conditions.
Amount: ??
Casinotoken.com
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.7
Casinotoken.com has a Safety Index of 4.7, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Translation
Casino has no fears and conditions serve data protection. About obliged to accept the terms and conditions without being available for reading. Casino not credible.
Automatic translation:
Public
Public
4 years ago
Dear Pedro,
Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Do I understand it correctly that you’ enquiring about terms and conditions of the casino? Please follow this link: https://www.casinotoken.com/terms-and-conditions.
Please let us know if this information was helpful. Looking forward to hearing from you.
Best regards,
Petronela
Public
Public
4 years ago
Translation
Greetings.
This casino is not explicitly intended to store data securely, not to give to third parties and only with our authorization to manipulate the data. It is not explicit about the types of security used in data maintenance and for how long. Aromas Casino states in its Terms and Conditions that the client gives explicit authorization for the transfer of data to third parties if the institution deems it "necessary".
Edited
Automatic translation:
Public
Public
4 years ago
Translation
The casino does not give the chance to bank transfer badly giving the good intention to keep track.
Edited
Automatic translation:
