Abel, a player from France, requested a withdrawal of quite a big amount, but it was declined for the reasons of betting more than 30% of the deposited amount
Casino1 Club - Player’s winnings were confiscated because of “irregular betting patterns”.
Amount: €11,500
Casino1 Club
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.7
Casino1 Club has a Safety Index of 2.7, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
5 years ago
Public
Public
5 years ago
Translation
I deposited 40 euros and I played little by little until I won 600 euros. Then with these 600 euros I was playing roulette and games until I got 11,500 euros.
I made a withdrawal and I was denied money for breaching the maximum bet rule 30% of the deposit.
When you register and deposit to play anywhere you can see that rule and take advantage of it. In my opinion they are scammers although you only need to see the note of this casino. It's a shame and they should close the casino. What they do is steal
Automatic translation:
Public
Public
5 years ago
Hello, Abel.
Thank you very much for submitting your complaint. We highly appreciate you bringing this issue to our attention. The Casino Guru team considers these two conditions as unfair, which is one of reasons why Casino 1Club has a very bad reputation on our website.
Could you provide us with the exact explanation you have received from the casino?
You can upload screenshot directly into the complaint or sent it to my email address: jozef.k@casino.guru.
Best regards, Jozef
