Casino Kakadu - Player’s criticizing false advertisement of bonus.

I made my first deposit and started playing but after a while the casino closed and I have not been able to play and use the free spins included in the first deposit.

Dear Asko,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you redeemed any promotional offers from this casino in the past? Could you please clarify what you meant by "after a while the casino closed"? I have tried accessing the website and it seems to be working just fine. Is your account still accessible or not?

Thank you in advance for your reply and I hope we will be able to help you as soon as possible.

Best regards,

Petronela

When I try to open the Casino: 403 FORBIDDEN

When I play at the Casino in the middle of playing, the casino closes and I couldn’t get it open anymore and I always got the text mentioned above. I also tried a few other 1N interactive Ltd casinos and couldn't get there

I made a first offer to this casino and got a first offer bonus.

I have tried to access the website with the Finnish VPN and didn't experience any problems.

Could you please advise if you have tried clearing cache & cookies, or logging into your account using a different browser?

Have cleared and tried different browsers

Now playing. I don't know what was due. But thank you.

As the problem has been successfully resolved, we will now close the complaint as ‘resolved’ in our system. Thank you very much, Asko, for your cooperation and confirmation, and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru